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Alexion Pharmaceuticals Associate Director, Omnichannel Strategy Lead in Boston, Massachusetts

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do:

Alexion is seeking to establish new ways of building and delivering omnichannel customer experiences to patients, caregivers, and healthcare providers. The Associate Director, Omnichannel Strategy Lead will play a critical role in Alexion’s evolution by partnering with an assigned business unit to translate brand strategies into cohesive customer engagement plans. This individual will be the subject matter expert across three main omnichannel capabilities for an assigned business unit: digital media, content development and management, and insights generation.

You will be responsible for:

  • Providing subject matter expertise around digital media strategies to assigned US Marketing teams

  • Staying up to date on the evolving digital marketing landscape, including data/privacy regulations, technology advancements, and platform changes

  • Defining and prioritizing creative asset development with an agile marketing “pod” team (scrum master, copywriter, etc.) to be in alignment with brand goals and priorities

  • Reporting on digital performance and deriving actionable insights and recommendations for assigned marketing teams

  • Piloting and championing above-brand innovations and capabilities on assigned marketing teams

    You will need to have:

  • Bachelor’s degree with 7+ years of digital marketing experience, with a high priority given to those with pharmaceutical/biotech experience

  • Deep understanding of digital marketing tactics, including paid media, social media, SEO/SEM, and the technology platforms that enable them.

  • Strong written and verbal communication skills, including proven ability to communicate new ideas to a variety of stakeholders

  • Robust analytical skills to evaluate omnichannel performance and identify the key insights that will yield actionable improvements.

  • Track record of successfully delivering initiatives on-time and on-budget with proven customer engagement and business results

  • The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

    We would prefer for you to have:

  • Rare disease experience

  • Experience with agile methodologies


Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, parental status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact Alexion participates in E-Verify.

As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.

AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you're interested in career opportunities with AstraZeneca, click here ( .