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Wayfair Associate Director of Strategic Analytics, Product Recommendations in Boston, Massachusetts

<p><span style="font-weight: 400;">Wayfair’s Recommendations team provides the core platforms and services that allow our customers to discover and buy the products they love by serving the right content to every customer on every touchpoint. Our systems leverage Wayfair’s extensive customer and product data to deliver trusted and valuable recommendations and results in real-time using custom machine learning models. Our mission-critical services are called over a billion times a day.&nbsp; Recommendations are a core competency for Wayfair and a high-priority lever we’re using to drive outsized growth, customer value, and profitability.</span></p>

<p><span style="font-weight: 400;">Wayfair is looking for an Associate Director to join our Product Recommendations team and lead the </span><strong>Strategic Analytics </strong><span style="font-weight: 400;">workstream</span><strong>.&nbsp; </strong><span style="font-weight: 400;">You will own assessing opportunities that are pivotal to shaping the roadmap, stakeholder engagements, and long-term vision and execution for our organization in areas that span our three atomic teams of Default Sort, Sort Optimization, and Personalization. You will work with Data Scientists, Analysts, Product Managers and Engineers to assess the efficacy of our Sort as well as identify where we have opportunities to improve our recommendations models and build new features to increase the lifetime value of customers who shop our business, luxury and specialty brands. You will drive alignment with stakeholders on our insights, priorities, and roadmap.</span></p>

<p><strong>What You'll Do</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Own the strategic analytic agenda for Product Recommendations to unlock foundational insights and efficiencies that span our atomic teams for Default Sort, Sort Optimization, and Personalization. This requires working with a cross-functional team of engineers, data scientists, product managers, and analysts to identify opportunities to make our Recommendations more effective.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Define the long-term vision of what sort diversity should be, assess where we have potential to improve, and frame how we should think about the interaction with substitutable groups of products.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Lead the strategy for Product Recommendations holdout weblabs, which will help measure the long-term impact of our experiments and shape our thinking around Customer Lifetime Value</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Lead the next generation of our Data Mart infrastructure that provides easy-to-access data and enables fast information retrieval.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with Data Science and Engineering to create diagnostic tools and frameworks to triage changes in metrics including prioritizing/sizing impact and playbook for conducting and resolving investigations&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with a cross-functional team of engineers, data scientists, and analysts to build, test, and deploy state-of-the-art ML models using a large and growing dataset of customer data.</span></li>

</ul>

<p><strong>What You'll Need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of analytics experience with a history of delivering successful products across the full product lifecycle.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience defining a clear strategy with a robust roadmap and delivering against it.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing and implementing highly visible, complex, and innovative analytical solutions that drive business decision making.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong business acumen, analytical skills, and technical abilities along with problem solving skills.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated success influencing senior level stakeholders on strategic direction based on recommendations backed by in-depth analysis.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience building, prioritizing, and communicating a roadmap and product backlog.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in an agile engineering environment.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with ML and experience working with data scientists.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">In-depth experience with SQL and Python &amp; Python tools</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience with experimental design (A/B tests) and statistical analysis to drive business decision making, highly preferred.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to manage and communicate with a diverse set of stakeholders. You will need to manage competing priorities and requests. You will need to be able to explain complex concepts to non-technical audiences and have strong written and verbal communication skills</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience in eCommerce or with recommender systems is a plus.&nbsp;</span></li>

</ul>

<p><br><br></p><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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