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Chewy Associate Director of Diversity Equity & Inclusion in Boston, Massachusetts

Our Opportunity:

The Associate Director of Diversity, Equity & Inclusion Programs will define, accelerate, and drive collaboration of DE&I strategies across Chewy. You will work closely to integrate annual DE&I goals into business plans that strengthen Chewy's culture and enable us to deliver against our mission. This work will align shared priorities, interventions, metrics, and resources designed to provide measurable diversity, equity, and inclusion progress. Programs designed are global yet locally relevant. Your work will drive awareness, ownership, and accountability for inclusive practices and outcomes. In this role, you will serve as a DE&I subject matter expert by providing tools and frameworks to drive DE&I maturity across Chewy.

What You'll Do:

  • Design and drive enterprise-wide DE&I strategies, initiatives, and programs across Chewy

  • Represent DE&I within stakeholder groups to drive cross-business collaboration and project teams

  • Bring perspective on DE&I with a global mindset to tackle business problems, provide support to Chewtopians, and execute against the multiyear DE&I roadmap

  • Design and lead DE&I communication efforts (in collaboration with internal Corporate Communications/PR, Brand, Marketing, TA, etc.), including monthly newsletters, quarterly org-wide commitment updates, and management of Chewy's DE&I intranet page

  • Own the design and management of Chewy's internal DE&I web page by curating content, outlining the schedule of events, posting guidelines in partnership with Brand Employment and other groups

  • Design and maintain ESG (Environmental Social & Governance) with relevant content that aligns with the ESG model and practices for candidates, customers, and partners

  • Manage annual calendar of global celebrations which merit recognition and create communications for select events via email, social media, and other internal and external platforms

  • Design DE&I feedback and listening strategies to collect and distribute feedback from Chewtopians at designated times, combine other feedback from Fetching Feedback surveys, pulse surveys, exit surveys, and tools for use by DE&I and leaders alike

  • Develop, coach, and support leadership by driving awareness, adoption, and implementation of DE&I strategies

  • Serve as an advisor to stakeholders across the organization, leveraging both internal and external insights, maintaining a database of relevant industry research and surveys for Chewy and industry DE&I intelligence

  • Facilitate outreach events to educate diverse supplier partners on project opportunities and develop long-term relationships

  • Monitor and analyze a DE&I dashboard of relevant data and metrics to monitor progress against goals and objectives, and consult on actions to address gaps

  • Represents Chewy externally by sitting on panels and participating in external events

  • Builds relationships with other companies and organizations to share best practices and identify emerging trends, risks, and opportunities

  • Develop a measurement strategy to monitor and drive success for diversity initiatives and hold the organization and our leaders accountable for expected results

What You'll Need:

  • Bachelor's degree

  • 7 years of experience in DE&I, Human Resources, or Program Management

  • 5 years of experience developing DE&I-focused strategies

  • Ability to execute initiatives that drive measurable results within the context of the organization's talent and business strategy

  • Strong subject matter expertise in DE&I, with success in providing strategic leadership and development in this space within a multi-channel organization

  • Ability to interface with all levels of management, influence leadership behavior, establish trust, build consensus, and communicate effectively

  • Prudent judgment and ability to maintain confidentiality and discretion

  • Demonstrated personal drive and sense of urgency, pushing self and others for results

  • Strong written and verbal communication skills, including presentations to internal and external audiences

  • Proactive approach to staying abreast of relevant changes in the DE&I field and sharing learning with stakeholders

  • Ability to work in a fast-paced, e-commerce environment

  • DE&I Certifications, e.g., Certified Diversity Professional, e-Cornell, etc. (Preferred)

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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