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Alexion Pharmaceuticals Associate Director, NF1 PN, US Patient Marketing in Boston, Massachusetts

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do:

Reporting to the ED of US NF1 PN Marketing, the Associate Director is responsible for redefining the Patient and Caregiver educational strategy and leading the patient marketing initiatives for NF1 PN in the US market. The individual will lead the development and execution of the best-in-class annual patient marketing plans, inclusive of relevant brand strategies. This individual will work closely with patients and caregivers, HCPs, and PAOs, as appropriate, and will be a key cross-functional player, liaising with numerous teams to accomplish goals, including: Field/TLL, Legal, Compliance, Privacy, Patient Advocacy, Patient Services/SPP vendor, Medical, and Market Access, Commercial Operations and PRC.

You will be responsible for:

  • Redefining the Patient/Care giver engagement model and approach for NF1 PN and brand

  • Owning the development and execution of the annual patient marketing plan

  • Expanding the NF1 PN/brand digital footprint with leading-edge thinking, employing a try-test-fail agile methodology

  • Developing relevant campaign KPIs and closely monitor performance, and be prepared to adjust with fearlessness

  • Managing multiple patient marketing and media agencies simultaneously

  • Adopting a can-do, leadership mindset, creating organizational energy and excitement about the brand, and galvanizing cross-functional teams to buy in to brand mission

  • Building and managing a Patient Ambassador Program through partnership with Advocacy, Corporate Communications, and by piloting innovative approaches to expand awareness and outreach

  • Partnering with Commercial Operations to identify content re-purposing strategies for existing assets, expanding their reach across platforms

  • Representing brand in PRC process improvement initiatives to ensure content is compliantly, quickly, and accurately approved and deployed

  • Cultivating strong relationships with cross-functional teams, and possessing the ability to lead discussions of diverse stakeholders on high-stakes topics on tight timelines

  • Leading market research efforts, including ATUs, stimuli testing

  • Managing virtual and live patient programs, measuring their success post-program surveys, and identifying areas for future improvements

    You will need to have:

  • Bachelor's degree required in the Life Sciences or other relevant field

  • Strong knowledge of MS Office: Word, PowerPoint, Excel

  • Fluent in English (written and spoken language)

  • Experience developing holistic patient marketing campaigns—from disease awareness, to therapy initiation to adherence—lead tactical execution, and measure success

  • Strong ability to manage multiple projects across functional areas, and work independently when appropriate, in teams and as a sub-team lead

  • Must have 5+ years pharmaceutical industry experience and a working knowledge of marketing principles, including key principles of brand management, professional promotion, patient education, and the sales cycle

  • Must be comfortable managing multiple competing, frequently shifting priorities, and working through uncertainty

  • Ability to gauge the feasibility, impact and risks of proposed programs and develop mitigation plans and ensure internal advocacy and approval

  • Experience in managing external agencies on a day-to-day basis and budget management required

  • High ethical standards and personal integrity

  • Travel: anticipate 30%

  • The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

    We would prefer for you to have:

  • Prior professional experience with Patient Services, Patient Advocacy, Special Pharmacy, and Patient Ambassador Programs strongly preferred

  • MBA strongly preferred

  • Oncology, Rare disease, or specialty care experience highly preferred


Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, parental status (including adoption or surrogacy), pregnancy (including childbirth, breastfeeding, or related medical conditions), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact Alexion participates in E-Verify.

As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.

AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you're interested in career opportunities with AstraZeneca, click here ( .