Merck Associate Director, NBX Deployment & Optimization in Boston, Massachusetts
Associate Director – Personalized Customer Engagement (PCE) – NBX Market Deployment and Optimization
The Associate Director will be part of the broader Commercial Analytics and Solutions (CAS) group and will be responsible for contributing to the development of an NBX deployment and execution playbook for some of the HH (Human Health) markets, including feasibility assessment, approach for data, systems, ways of working, and governance.
More specifically, the Associate Director will manage and oversee the customization of the NBX AI engine for some of the HH markets; lead the SF-enabled NBX capabilities (triggers, content mgmt.) and co-lead the integration of digital channels of engagement with the Digital Analytics COE; measure and assess the impact of the program.
Strong communication and leadership skills are critical in order to develop, propose and convey technical concepts to business customers and HH executives.
Demonstrated business acumen of the various Health Care units such as Oncology, Vaccine, Chronic Care & Specialty markets.
Demonstrated skills in developing concise and decision driven presentations that will inform decisions made by Senior Leaders.
The candidate must also have client and project management experience, having to manage multiple analytical projects simultaneously and foster collaboration with colleagues.
Advanced degree in Statistics, Mathematics, Operation Research or Computer Science (master’s degree).
Working knowledge of SAS, R, Python, Excel and other analytical tools are also required.
The candidate must have at least 5 years of experience in developing and applying predictive analytics solutions to solve similar business challenges in the Health Care or Pharmaceutical industry.
Demonstrated expertise with Health Care and Pharmaceutical industry data sources, such as IMS Xponent, DDD, HCOS, and patient claims data is necessary.
Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.
Who we are …
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
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Flexible Work Arrangements:
Hybrid, Remote Work
Valid Driving License:
Number of Openings:
Requisition ID: R220878
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