Rhythm Pharmaceuticals Associate Director, Customer Analytics and Data Management in Boston, Massachusetts
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that’s passionate about transforming the lives of people living with hyperphagia (pathological, insatiable hunger) and severe obesity caused by rare MC4R pathway diseases. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Reporting to the Head, Business Analytics and Insights, the Associate Director of Customer Analytics and Data Management is responsible for the analysis of the business data to ensure the successful launch and growth of IMCIVREETM as well as future products.
The focus of this role is to collaborate with the business to develop and implement advanced analytics and reporting that drive better and faster decision making, provide insight and analysis and identify opportunities for improvement. In this role, the candidate will work closely with the field and technology teams to ensure alignment between corporate objectives and tactical execution – providing the necessary reports and insights. This position will also play a key role with data management consultants. This position will need to collaborate across Medical, Marketing, Sales, Managed-Access, and Patient Engagement.
Responsibilities and Duties
Conduct cross-platform analyses, build models, test hypotheses, find root causes, forecast performance
Generate insights and actionable recommendations to influence business decisions and strategy
Proactively identify and uncover opportunities to improve efficiency, commercialization processes, and relationship management
Manage the evolution of field dynamics including field force sizing, account prioritization and incentive compensation design and management in accordance with overall commercial strategy
Collaborate with technology and business partners to process improvements related to CRM functionality, customer data, and reporting
Data Management and Reporting
Partner with business owners to understand and recommend reporting/BI solutions that meet diverse, complex business reporting and analytic needs
Collaborate in the planning, development, and deployment of new data solutions and evaluates and improve existing data solutions and dashboards
BI Design - build and deploy solutions (Reports and Dashboards)
Partner with Compliance to ensure proper data governance is applied and monitored across the business.
Partner with Training to design and deliver end-user training and training materials.
Qualifications and Skills
Bachelor’s degree preferred; advanced degree preferred
Minimum 8 years of related experience in the pharmaceutical industry, with demonstrated progressive responsibilities (analytics, research, forecasting)
Strong analytical skills with attention to details
Ability to synthesize and communicate actionable insights to clients, most of whom come from non-technical background, through oral and written presentations
Sales operations experience to include but not limited to Incentive Compensation, Market Planning, Data visualization, CRM
Demonstrated use of data mining with SQL, Access, Excel, and familiar with PowerBI/Salesforce data mining
Working knowledge of analytic methods, including use of tools like SAS/R and At-Risk/Crystal Ball
US and International experience and demonstrated ability to effectively work across cultures highly preferred
Expertise with different types of pharmaceutical data-sets
Demonstrated success in managing numerous projects simultaneously
Thorough understanding of specialty pharmacy and orphan drug payor coverage challenges
Ability to collaborate across multiple stakeholders and influence the thinking of an experienced customer facing team
This role is based out of our corporate office in Boston, Massachusetts. Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs. This role may involve some travel.
More About Rhythm
Rhythm is a global, commercial-stage biopharmaceutical company aimed at developing and commercializing therapies for the treatment of rare genetic diseases of hyperphagia and severe obesity due to rare melanocortin-4 receptor (MC4R) pathway diseases. This is a key biological pathway that regulates weight and hunger. A central element of Rhythm’s mission is to improve the understanding of these diseases and develop management strategies for patients who have no treatment options available to them. Rhythm was founded in 2008 and is based in Boston, MA. The company’s clinical development program is currently focused on several rare MC4R pathway diseases . For healthcare professionals, visit www.RareObesity.com for more information. For those who may be affected or would like to learn more, visit www.LEADforRareObesity.com for more information.
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