Massachusetts Creative Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

At American Express, our mission is to become essential to our customers by providing differentiated products and services. This role sits in the Global Consumer Services Group and looks to meet the financial services needs of our Card Members beyond the card. Our aim is to expand membership through built and sourced financial service products with a differentiated value for Members, delivered through an integrated, modern membership experience.

The Consumer Banking organization is currently hiring a Senior Manager/ Manager - Performance Insights, Pricing and Revenue Strategy, who will lead management of portfolio performance and develop revenue growth strategies across the entire Consumer Banking organization. This role represents an outstanding opportunity to be part of building a roadmap for the new Consumer Banking business. This position provides an opportunity of working on high impact projects and launch of several products that are tied to senior leadership’s most pressing business objectives.

Responsibilities:

• Develop and analyze key performance metrics across Consumer Banking products and portfolio.

• Analyze and provide insights on customer penetration, profile, behaviors, and product feature adoption to advise banking roadmap.

• Analyze competitive products, pricing, target segments, size, and scale.

• Synthesize internal and external data and trends to identify revenue growth opportunities

• Build models and forecasts to size opportunity and pricing implications.

• Conduct deep dives to understand trends, generate, and present timely insights.

• Supports go-to market efforts.

• Incumbent will partner with a cross functional team of Product Heads, Digital team, Marketing, Finance, etc.

Qualifications

• 3 years of demonstrated experience.

• Bachelor’s degree required.

• Strong relationship skills with the ability to collaborate and communicate effectively across teams.

• Desire to work on innovative and evolving initiatives in the digital banking space.

• Strategic thought leadership with strong critical thinking and analytical skills.

• Self-starter with ability to get results and high energy.

• Experience manipulating and extracting insights from large and sophisticated datasets.

Preferred Qualifications

• Experience in consumer/retail/ digital banking/ FinTech/ consulting is a plus.

• Masters or other advanced degree preferred.

• Strong programming skills in SAS/SQL; experience with HIVE, Python, Tableau, Splunk is desirable.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: United States

Schedule Full-time

Req ID: 23003961