Anthem Account Mgmt Executive AIM - Remote (PS3718) in Boston, Massachusetts
Account Mgmt Executive AIM - Remote (PS3718)
Location: United States
Requisition #: PS3718
Post Date: Apr 30, 2018
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company
Responsible for managing and coordinating account service, performance management activities as the primary contact for retention and growth of a complex group of AIM accounts. Primary duties may include, but are not limited to: Performs account planning including understanding account values, vision, and measures of success. Performs project/program execution and monitoring including acting as the single point of contact for the account regarding service delivery, issue resolution, and reporting. Monitors, manages, and communicates AIM's overall value and proposition in partnership with account. Identifies and leads sales/expansion activities including management and delivery of timely and accurate sales pipeline forecasting for assigned account base. Leads the contract renewal/negotiation and implementation process for existing/new accounts including ensuring pricing and contract terms are aligned with AIM profitability targets. Participates in efforts to support standardization across accounts. Participates in multi-disciplinary team to design and implement product operational enhancements. Serves as the internal voice of assigned account base for all new product development efforts. Partners with AIM teams to promote customer satisfaction, retention and drive enhanced value to the account via AIM solutions. Trains/mentors lower level Account Management staff.
Requires a BA/BS; 7 years of experience in health plan management, account management or IT systems/business process consulting; or any combination of education and experience, which would provide an equivalent background. MS preferred. Experience in provider network management, health benefits management, care management, or call centers in health care industry preferred.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.