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Verint Systems, Inc. Account Manager (Public Sector) in Boston, Massachusetts

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .

Overview of the Job Function:

The Public Sector Account Manager will be responsible for helping to develop existing State, City, and local agencies by expanding existing relationships and identifying business challenges and identify Verint solutions that can be positioned to resolve those business challenges and then work with their Account Executive to position those solutions to the agency. The Account Manager will also support the Associate Account Executive to help in qualify net-new opportunities for government solutions within the State & Local Government Business. The successful candidate will possess a strong need to win and be able to demonstrate that s/he is responsive, adaptable, and 100% results- and ownership-oriented.

Principal Duties and Essential Responsibilities:

  • Upsell new business in the existing channel.

  • Identify new channel revenue opportunities.

  • Identify and develop new contacts within owned accounts.

  • Support Account Executive and Associate Account Executive with quoting and managing opportunities.

  • Work in tandem with Account Executive, Associate Account Executive and Channel Sales Team to identify and manage upsell opportunities.

Minimum Requirements:

  • Bachelor’s degree or equivalent work experience

  • Minimum of 3 years of quota carrying outside sales or account management experience with sales to contacts at the director-level or above.

  • Experience selling CCaaS Platforms or Enterprise Software

  • Experience selling into Public Sector (State and Local government, DoD, Federal) accounts.

  • Significant experience with face-to-face presentations to executive level decision makers

  • Show consistent success with a maintaining and building client relationships within an enterprise account base.

  • Experience creating and developing long-term client relationships.

  • Evidence of high performance, entrepreneurial spirit, and team player

  • Willingness to travel up to 25% in sales territory and attend trade shows.

  • The ability to obtain the necessary credit line required to travel.

  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

  • Experience selling to retail, financial services, hospitality, telco, government and B2B industries.

  • Exceeding quotas of one million or more in individual annual sales revenues with a high transactional sales model


MIN: $85K

MAX: $90K

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

For US Applicants

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