Guardian Life Absence Product Senior Manager in Boston, Massachusetts
As the Absence Product Senior Manager, you will collaborate on all aspects of Guardian’s Absence product portfolio, working in close partnership with the Absence Product Lead. In alignment with the overarching Group Benefits strategy, you will help support the development and execution of product strategies to drive market-leading growth and deliver value to our customers and stakeholders.
You will play a critical role supporting the group benefits efforts to remain competitive in a rapidly changing Absence marketplace, which will include monitoring and responding to evolving client needs, state and federal policy changes, and the competitive landscape.
You will partner closely with strategy, sales, account management, finance, underwriting, claims, technology, and operations to construct resonant and differentiated end-to-end product value propositions, deliver strong economic value, and ensure effective operational delivery. You will actively monitor all aspects of the value stream from quote to claim for the Absence product portfolio and the competitive landscape, applying knowledge gained to enhance existing products and design innovative new product & features that position Guardian as a market leader.
Overseeing all aspects of Guardian’s Absence product portfolio, you will:
Partner closely with your manager, the Absence Product Lead, to execute the product strategy and multi-year roadmap. The roadmap will be inclusive of all necessary maintenance activities, planned enhancements to the products & related capabilities, and new development activities.
Partner with business partners to identify new features and enhancements that will result in improved client & member experience, increased sales, participation, and persistency
Lead and collaborate with cross functional teams to execute the product strategy through collaboration with underwriting, sales, marketing, enrollment, service, claims, IT and finance
Support strategic planning processes to ensure product positioning capitalizes on revenue opportunities.
Manage products in market to ensure they are performing as desired by developing and monitoring key metrics and having collaborative discussions with distribution, underwriting and pricing
Work closely with technology and operations to define capabilities and processes required to effectively execute and deliver the products and capabilities to partners, stakeholders, and customers
Bring external insights into the organization for the purpose of understanding evolving client & member needs and marketplace trends
A leader who is creative, customer-centric and leads with a growth mindset, embraces challenges, data-driven decision maker, technically deep and business savvy enough to interface with cross-functional stakeholders, and actively seeks diverse perspectives.
7+ years of experience in Group Insurance product or similar role, with 2+ years of experience working with Absence products
Deep knowledge of competitive practices and trends in the Absence market
Detail-oriented with strong organizational skills; ability to manage and execute simultaneous projects and tasks
Technical understanding of product and customer requirements along with the ability to lead large- and small-scale product development initiatives
Highly effective negotiation and influencing skills; proven ability to influence across a diverse group of stakeholders
Excellent interpersonal, communication and relationship building skills, the ability to interact and influence cross functionally, build relationships, and drive change
Highly analytical, with strong critical thinking skills
At least a four-year degree in marketing, business, or related field
Builds commitment to achieve goals and deliverables
Inspires others around a common vision
Strategically aligns processes and resources to future goals and objectives
Communicates the business need for change
Travel up to 10%
Bethlehem, PA, Greater NYC, Greater Boston, or Mobile Campus
$93,200.00 - $153,110.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance
Company-paid Life and Disability insurance plus voluntary supplemental coverage
Retirement and Financial
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Student loan assistance
Commuter benefits in select metropolitan areas
Justice, Equity, Diversity & Inclusion (J.E.D.I.)
Employee Resource Groups that advocate for inclusion and diversity
J.E.D.I. certification and training programs
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact firstname.lastname@example.org .
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
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