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Guardian Life Absence Product Senior Manager in Boston, Massachusetts

Position Summary

As the Absence Product Senior Manager, you will collaborate on all aspects of Guardian’s Absence product portfolio, working in close partnership with the Absence Product Lead. In alignment with the overarching Group Benefits strategy, you will help support the development and execution of product strategies to drive market-leading growth and deliver value to our customers and stakeholders.

You will play a critical role supporting the group benefits efforts to remain competitive in a rapidly changing Absence marketplace, which will include monitoring and responding to evolving client needs, state and federal policy changes, and the competitive landscape.

You will partner closely with strategy, sales, account management, finance, underwriting, claims, technology, and operations to construct resonant and differentiated end-to-end product value propositions, deliver strong economic value, and ensure effective operational delivery. You will actively monitor all aspects of the value stream from quote to claim for the Absence product portfolio and the competitive landscape, applying knowledge gained to enhance existing products and design innovative new product & features that position Guardian as a market leader.

You will:

Overseeing all aspects of Guardian’s Absence product portfolio, you will:

  • Partner closely with your manager, the Absence Product Lead, to execute the product strategy and multi-year roadmap. The roadmap will be inclusive of all necessary maintenance activities, planned enhancements to the products & related capabilities, and new development activities.

  • Partner with business partners to identify new features and enhancements that will result in improved client & member experience, increased sales, participation, and persistency

  • Lead and collaborate with cross functional teams to execute the product strategy through collaboration with underwriting, sales, marketing, enrollment, service, claims, IT and finance

  • Support strategic planning processes to ensure product positioning capitalizes on revenue opportunities.

  • Manage products in market to ensure they are performing as desired by developing and monitoring key metrics and having collaborative discussions with distribution, underwriting and pricing

  • Work closely with technology and operations to define capabilities and processes required to effectively execute and deliver the products and capabilities to partners, stakeholders, and customers

  • Bring external insights into the organization for the purpose of understanding evolving client & member needs and marketplace trends

You are:

A leader who is creative, customer-centric and leads with a growth mindset, embraces challenges, data-driven decision maker, technically deep and business savvy enough to interface with cross-functional stakeholders, and actively seeks diverse perspectives.

You have:

  • 7+ years of experience in Group Insurance product or similar role, with 2+ years of experience working with Absence products

  • Deep knowledge of competitive practices and trends in the Absence market

  • Detail-oriented with strong organizational skills; ability to manage and execute simultaneous projects and tasks

  • Technical understanding of product and customer requirements along with the ability to lead large- and small-scale product development initiatives

  • Highly effective negotiation and influencing skills; proven ability to influence across a diverse group of stakeholders

  • Excellent interpersonal, communication and relationship building skills, the ability to interact and influence cross functionally, build relationships, and drive change

  • Highly analytical, with strong critical thinking skills

  • At least a four-year degree in marketing, business, or related field

Leadership Behaviors

  • Builds commitment to achieve goals and deliverables

  • Inspires others around a common vision

  • Strategically aligns processes and resources to future goals and objectives

  • Communicates the business need for change

Location

  • Travel up to 10%

  • Bethlehem, PA, Greater NYC, Greater Boston, or Mobile Campus

Salary Range

$95,060.00 - $156,170.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

Justice, Equity, Diversity & Inclusion (J.E.D.I.)

  • Employee Resource Groups that advocate for inclusion and diversity

  • J.E.D.I. certification and training programs

  • Matching gifts/volunteering

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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