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BJs Wholesale Club Sr Member Engagement Specialist in BJ's Home Office, Massachusetts

Join a team of more than 25,000 team members, comprised of our home office and over 215 clubs and 3 distribution centers in 17 states. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ’s Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.

This role will support all engagement efforts beyond the first year of membership. Furthermore, this role will be responsible for executing member-centric campaigns with a focus on building loyal, long-term BJ’s Members, across our 5 million and growing membership base. The role will collaborate with the First Year Member Engagement team to ensure a seamless transition for our new members progressing to tenured and ensuring on time renewal. Also, this person will collaborate cross-functionally throughout the organization, with key partners including Creative, Analytics, IT and Brand Marketing.

Coordinate, plan and prioritize execution of tactics driven by the strategic tenured roadmap

Think of marketing touches holistically across channels (Direct Mail, Email, Digital, POS, and in-club membership desk, to name a few)

Drive and own the creative execution process, from creative concept to routing creative to releasing final creative assets

Manage campaign timeline, ensuring milestones are met.

Escalate issues and blockers as needed, working to efficiently resolve

Build and iterate on past and current campaigns while brainstorming innovative and new campaign ideas

Collaborate cross-functionally to drive tactical execution

Work with field teams and club operations to implement marketing programs

Have a ‘test and learn’ mindset across BJ’s and our cross-functional partners

Track campaign performance to share with manager and cross-functional teams

5 years marketing experience. Experience in a retail or membership environment a plus.

Ability to balance creativity and innovation with an analytical mindset

Passion for working across teams with the ability to influence and prioritize

Strong project management experience and ability to multi-task

Strong communication and analytical skills necessary

Bachelor's Degree Required

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