Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Instrumentation Laboratory - Bedford Senior Solution Leader, Digital Solutions in Bedford, Massachusetts


Werfen, founded in 1966, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Our North American Commercial Operations, as well as our Headquarters and Technology Center for Hemostasis and Acute Care Diagnostics, are based in Bedford, MA. Our Headquarters and Technology Center for Autoimmunity Diagnostics is based in San Diego, CA. Additionally, our Technology Center for Hemostasis and Blood Gas Reagents is in Orangeburg, NY, and our Technology Center for Whole Blood Hemostasis is in San Diego, CA.

Position Summary:

A Senior Solution Leader owns strategy and delivery for a given solution or multiple solutions, end to end, which includes guiding the work of one or multiple delivery squads associated with the solution. A Solution Leader creates a solution roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team's effort is aligned with the overall strategy. A Senior Solution Leader manages dependencies within their delivery team while identifying, building and managing strategic partnerships across different teams. They work closely within their team to ensure business value and that user feedback is translated into new developments when necessary. A Senior Solution Leader will be accountable for specific business KPIs based on the area of the product they are focused on.

Key Accountabilities

Essential Functions:

  • Leads agile squad(s) and works onsite with the team on a daily basis

  • Sets ambitious and clear product vision and communicates it effectively to the team, the rest of the Digital Solutions unit as well as other stakeholders

  • Develops end-to-end team output strategy from inception to production

  • Collaborates with stakeholders, such as business and technical, to ensure the digital vision and products align within business strategy and requirements

  • Accountable for product-specific KPIs once the solution enters production; communicates regular tracking to stakeholders

  • Utilizes market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintains a backlog 3-4 sprints ahead of the team

  • Works closely with Digital Business Strategy to establish each product's business value; supports messaging, communication and customer outreach as necessary

  • Facilitates release planning with stakeholders as well as frequent/(bi-)weekly demos

  • Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer-driven design

  • Aligns outward-facing product requirements and stakeholders

  • Sets the go-to-market strategy and collaborates with appropriate stakeholders to direct and deliver on go-to-market activities, such as the development of the marketing plan, sales tools and training

Networking/Key Relationships:

This position will work closely with all groups within the Digital Solutions Unit, as well as Marketing, Service, Medical Affairs, R&D and other functions across the organization to effectively drive solutions forward.

Minimum Knowledge & Experience Required for the Position:

  • Bachelor's Degree in Biological Science, Engineering or Business Administration, or equivalent

  • 5-10 years of relevant work experience, within the healthcare industry preferred

  • 4+ years of relevant work experience with agile and scrum, preferred

  • MBA, preferred

Skills & Capabilities:

Domain Expertise

  • Proven knowledge of standard concepts, practices, and procedures within the relevant industry

  • Strong collaborator with experience working in cross-functional teams from tech, design, and business experience with B2C digital products

  • Understanding and knowledge of various roles in regulated industries and how they interact with product offering

  • Understanding of laboratory and clinical workflows as it pertains to diagnostics preferred

    Agile/Digital Experience

  • Experience in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.), preferred

  • Experience in leading teams, preferably in an agile setting

Individual Skills:

  • Strong leader, collaborator, team player, and individual contributor

  • Strong communication skills with comfort in speaking with business and technical stakeholders

  • Strong problem solver with the ability to manage and lead the team to push the solution and progress

Mindset and Behaviors:

  • Passion to challenge the status quo and find new solutions and drive out of the box ideas- loves and embraces change

  • Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust

  • Not afraid to "roll up the sleeves" and seeks to go outside comfort zone to learn- pushes teams to do the same

  • Empowers others to fail, learn, and grow

  • Experimental mindset to drive innovation

Travel Requirements:

  • Up to 15% of the time.

If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.

Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 5,000 employees around the world comprise our Werfen team.

Job ID: 2023-6553

Shift: Not Applicable

External Company URL:

Street: 180 Hartwell Road