Massachusetts Creative Jobs

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

SnapNrack is a leading manufacturer of innovative solar mounting solutions designed to reduce installation costs, improve installation quality and safety, and make the job of solar installers easier.

The Account Manager works remotely and is focused on assigned key accounts. In this role they will develop, plan and implement sales strategies, joint marketing programs, installer launch activities, and promotions that support the growth of their assigned accounts. Further, this position will be responsible for attainment of assigned account management support like quality, support and customer happiness for best-in-class Sales Operations.

Responsibilities

• Maintain long-term business relationships with assigned key Accounts and their corresponding customer base

• Support, integrate and expand any newly secured account through distribution, direct and other sales segments

• Maintain order pipeline, DOS (Days of stock inventory goals), meet or exceed lead-times/standards

• Coordinate product forecasting exercises with installers and accounts, to ensure the supply chain is in place to meet customer material needs

• Create and expand relationships with key individuals at account companies, understand, and support their business needs

• Conduct Quarterly business review with partners and recommend improvements and upsell new or existing products

• Analyze market trends and accordingly develop plans with Marketing to increase brand awareness in the assigned distributor market

• Guide accounts through product changes and new product introductions

• Coordinate cross-functional across departments/field resources to ensure outstanding customer support

• Point of contact for product functionality, product value proposition, product documentation, and available tools and resources

• Support customer growth and expansion - Conduit for coordinating with applications engineering and field training teams to provide additional On-the-Job Training for new installers, crews, and branches as their business grows

• Tip of the iceberg for account issues related to invoices, RMAs and pricing issues (as needed). Responsible for allocating the information base to the Sales Operations leader to ensure the information is approved and communicated properly and timely.

• Assist in identifying and developing SNR process improvements to optimize accounts sales activities

• Deliver account information in a digestible, actionable and timeline manner to support company strategy to meet growth targets and best-in-class Sales Operations

• Work with SNR Marketing to assist in accounts partner marketing activities such as trade shows, campaigns and other promotional activities

• Create ways to strategically increase order ($) amount and frequency (per order)

Qualifications

• Bachelor’s Degree preferred

• A minimum of 5 years’ experience in manufacturer sales or supporting roles, preferably through accounts within the construction or solar products industry

• Solar industry experience is highly desirable

• Solid knowledge of photovoltaic system construction desirable

• Proven record of success maintaining customer relationships and exceeding key operating metrics that are strategic to supporting business metrics to meet company revenue targets

• Ability to set weekly priorities to meet KPI’s set for quarter and on annual basis

• Travel at least 50% of the time to train/participate in conferences and visit customers.

• Deep familiarity with MS Office productivity applications (Excel, PPT) as well as CRM

• Able to establish and maintain a productive home office environment

• Excellent verbal and written communications skills and ability to effectively interact with all levels of an organization; including effective presentation skills

Physical Demands

• Ability to operate office equipment including computers and determine accuracy of work

• Ability to interact with co-workers and participate in meetings

• Light lifting required (<50lbs)

• Ability to climb on roofs occasionally for training of customers

Recruiter:

Laura Morgan (laura.morgan@sunrun.com)

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$59,657.85 to $79,543.80

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.