Philips Strategic Marketing Manager (Serviceability & Remote Enablement ) in Andover, Massachusetts

In this role, you have the opportunity to

An exciting opportunity exists for a strategic marketing leader to shape the direction of our serviceability and remote enablement program within the Monitoring & Analytics BG. This is a highly visible fast paced program where the successful candidate will be expected to work across the organization to help develop serviceability and remote enablement strategic direction. The leader will work with key customers, markets, M2O leads, service marketing & technical leads to define the portfolio focus and agree the technical platform and service roadmaps ensuring requirements are translated into planning increments for agile development. In addition the leader will ensure alignment and represent the strategic direction of the program to other Philips stakeholder groups as well as ensure best in class serviceability guidelines are supported. The role is a pivotal role in the Monitoring & Analytics organization as we scale our remote serviceability program.

You are responsible for

  • Drive remote serviceability strategic marketing & assessment of portfolio investment options as part of overall portfolio evolution

  • Develop clear understanding of customer needs, build market intelligence, and drive definition of the customer experience journey for remote serviceability

  • Work together with customers, platform technical leads, and service marketing to define the remote serviceability portfolio roadmap (including services propositions and technical capability) with overall ownership of portfolio strategy.

  • Ensure translation of need space & portfolio strategy into program requirements that drive service generation or platform development (in an agile fashion) as part of an overall portfolio evolution

  • Represent the remote serviceability program to other Philips stakeholders

  • Own the business case for remote serviceability

You are a part of: Monitoring & Analytics Business Group

CRITICAL LINKAGES

  • Relevant BIU GMs, Marketing and R&D leadership

  • MA-TC services leadership

  • CTO office & M2O organization leadership

  • Market business and services leadership in priority markets

  • Other key linkages include other Philips BGs that are building remote serviceability capabilities

REPORTING RELATIONSHIP

  • Strategic Projects & Ventures Leader

To succeed in this role, you should have the following skills and experience

Bachelor’s Degree in Marketing or relevant field

Minimum of 7 years of related experience

SKILLS

  • Ability to think critically and strategically on key business topics and synthesize diverse information into strategic recommendations.

  • Ability to execute remote serviceability customer experience journey both strategically and operationally

  • Expertise delivering complex business transformation

  • Proven leadership, communication skills and ability to influence colleagues

EXPERIENCE REQUIRED

  • Strong strategic marketing background with demonstrated success combining technology and service propositions into an overall portfolio

  • Experience in developing new/creative business models monetizing technology enabled services

  • Prior experience in leading remote serviceability initiatives critical

  • Proven success in driving strategic initiatives across a matrix organization, especially across product and service organizations

  • Demonstrated success leading mutli-cultural global teams without direct reporting lines

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

#LI-PH1

In this role, you have the opportunity to

An exciting opportunity exists for a strategic marketing leader to shape the direction of our serviceability and remote enablement program within the Monitoring & Analytics BG. This is a highly visible fast paced program where the successful candidate will be expected to work across the organization to help develop serviceability and remote enablement strategic direction. The leader will work with key customers, markets, M2O leads, service marketing & technical leads to define the portfolio focus and agree the technical platform and service roadmaps ensuring requirements are translated into planning increments for agile development. In addition the leader will ensure alignment and represent the strategic direction of the program to other Philips stakeholder groups as well as ensure best in class serviceability guidelines are supported. The role is a pivotal role in the Monitoring & Analytics organization as we scale our remote serviceability program.

You are responsible for

  • Drive remote serviceability strategic marketing & assessment of portfolio investment options as part of overall portfolio evolution

  • Develop clear understanding of customer needs, build market intelligence, and drive definition of the customer experience journey for remote serviceability

  • Work together with customers, platform technical leads, and service marketing to define the remote serviceability portfolio roadmap (including services propositions and technical capability) with overall ownership of portfolio strategy.

  • Ensure translation of need space & portfolio strategy into program requirements that drive service generation or platform development (in an agile fashion) as part of an overall portfolio evolution

  • Represent the remote serviceability program to other Philips stakeholders

  • Own the business case for remote serviceability

You are a part of: Monitoring & Analytics Business Group

CRITICAL LINKAGES

  • Relevant BIU GMs, Marketing and R&D leadership

  • MA-TC services leadership

  • CTO office & M2O organization leadership

  • Market business and services leadership in priority markets

  • Other key linkages include other Philips BGs that are building remote serviceability capabilities

REPORTING RELATIONSHIP

  • Strategic Projects & Ventures Leader

To succeed in this role, you should have the following skills and experience

Bachelor’s Degree in Marketing or relevant field

Minimum of 7 years of related experience

SKILLS

  • Ability to think critically and strategically on key business topics and synthesize diverse information into strategic recommendations.

  • Ability to execute remote serviceability customer experience journey both strategically and operationally

  • Expertise delivering complex business transformation

  • Proven leadership, communication skills and ability to influence colleagues

EXPERIENCE REQUIRED

  • Strong strategic marketing background with demonstrated success combining technology and service propositions into an overall portfolio

  • Experience in developing new/creative business models monetizing technology enabled services

  • Prior experience in leading remote serviceability initiatives critical

  • Proven success in driving strategic initiatives across a matrix organization, especially across product and service organizations

  • Demonstrated success leading mutli-cultural global teams without direct reporting lines

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

#LI-PH1