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MKS Instruments Inc Manager Product Marketing in Andover, Massachusetts

MKS Instruments is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Additional information can be found at

As MKS is a federal contractor, it must comply with the Biden Administration’s federal contractor vaccine mandate (the “Contractor Mandate”) if it is reinstated by the courts. Should you receive and accept an offer of employment, you will be asked whether you are fully vaccinated or whether you will apply for an exemption (due to a (a) qualifying medical condition, certified by your healthcare provider or (b) sincerely held religious belief, practice, or observance that prevents you from receiving the vaccine) in the event MKS must enforce a mandatory vaccination policy in the future. Please be aware that if the Contractor Mandate is reinstated and you choose to remain unvaccinated without an approved exemption, MKS will not be able to continue to employ you. Unless and until the Contractor Mandate is reinstated, all employees who have not shown proof of vaccination must comply with additional safety protocols, including COVID-19 testing requirements, subject to applicable law.

Product Manager

(Flexible Location)

Valves and Integrated Process Solutions

We are looking for an exceptional product manager to drive growth of our vacuum isolation valve and gate valve product line. This is an exciting opportunity to have a lead role in overseeing a highly successful product line at MKS. Responsibilities will include managing the product roadmap, sales pipeline, and developing new revenue growth opportunities.

Working with MKS sales teams and development engineering teams, the Product Manager will be responsible for identifying and developing new opportunities, proposing optimal solutions from existing products, and specifying new configurations when needed. The primary effort will be focused on maintaining and expanding the MKS vacuum isolation valve product line. Key activities will include evaluating market requirements through voice of customer analysis, defining product roadmap, and ownership of the valve product portfolio life cycle management.

This position will involve phone and email communications as well as travel to customer sites. Additional responsibilities include defining, qualifying and documenting special customer product configurations as well as maintenance of customer documentation. The Product Manager will be an integral member of the product development and support teams, and an internal champion to advocate for customer needs in order to build revenue. The role will also include strategic marketing planning and working with the corporate Marcom group for sales collateral, publicity, and web content.

What will you bring to the team, along with your curiosity is:

  • Focal point and key interface between customers, field sales, marketing, and engineering to enable successful customer integration and design wins

  • Achieve revenue growth and margin goals for product line

  • Travel to customer sites (with local sales and/or applications staff) to discuss or present application solutions, define integration specifics, present performance data, or coordinate product installation and testing

  • Provide timely responses to customers, both internal and external, for commercial and technical information related to the vacuum isolation valve products

  • Generate, review, and price special customer configurations

  • Assist Sales and Customer Service in providing product quotations to customers

  • Contribute to short and long term product development and improvement plans by actively collecting market intelligence related to the new emerging technology and competitive activities, maintaining an awareness of MKS markets, customers, sales opportunities, competitors and products

  • Prepare, conduct and participate in training and education programs focusing on product capabilities and applications

  • Develop sales tools such as product release packages, applications notes, competitive information, and marketing collateral

  • Prepare and deliver analysis and presentations for internal business management reviews

Knowledge and Skills:

  • B.S. in an Engineering or Physical Science, M.S. preferred

  • 5-10 years in technical customer support or applications engineering

  • 5-10 years of experience with Semiconductor Deposition or etch tools, Reactive Gas Systems, or vacuum deposition systems

  • Excellent interpersonal, written, and verbal communications skills for working with customers and in-house MKS personnel

  • Experience, knowledge, or ability to learn vacuum technology, gas handling safety, thermal analysis, and chemistry is required

  • Must be able to operate ‘hands-on’ as necessary when working at customer locations, or internal labs

  • Experience working in or supporting a production semiconductor fab is a plus

  • Proficient in MS office and computer skills

  • Ability to travel about 25% of the time both domestically and internationally

    MKS Instruments, Inc. is an equal opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks and drug screens, in accordance with company policies and federal and state guidelines.

Work, job, career.Similar words that can have very different meanings when you join the right company with outstanding people.And that company is MKS Instruments. Our vision is to enable the technologies that transform our world. Our people are the reason we continue to be one of the fastest-growing companies, - an innovation leader and trusted partner pushing the boundaries of possibility.

Consider us if you are seeking a place to learn, grow and be a part of the next generation of technical expansion.