University of Massachusetts Amherst Director for Strategic Analysis and Decision Support in Amherst, Massachusetts
Director for Strategic Analysis and Decision Support
Job no: 496191
Work type: Staff Full Time
Location: UMass Amherst
Department: Institutional Research
Union: Non-Unit Exempt
Categories: Administrative/Office Support
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
The Director for Strategic Analysis and Decision Support provides analytics to support decision-making at all levels of the University. The director leads the acquisition and transformation of institutional data into strategic, accessible, widely-available and actionable information. The Director is responsible for the data analysis that is used to set strategic goals, develop metrics, and measure progress, and also more broadly to understand the University's position in the higher education environment. At all times, the Director provides data presented with contextual intelligence utilizing their understanding higher education policy and trends, as well as campus policy and trends while maintaining appropriate privacy and human subject considerations.
Provide data and analysis to support decision-making at every level of the University. Manage the Office of Institutional Research. Oversee the acquisition and transformation of data for use by the academic leadership in decision-making. Oversee traditional reporting responsibilities for the campus while leveraging IT tools to enable business units to perform their own analysis, as needed, and provide support for interpretation of results.
Inform and guide the University's long-term goals and strategic objectives through strategic analysis. Leverage the data and analysis to allow the campus to set strategic goals, develop metrics, and measure progress towards them. Contribute to the understanding of the University's position in the higher education environment. Participate in the University's strategic planning, including yearly strategic planning updates. Develop management dashboards to allow decision-makers ready information and analysis. Benchmark the University against itself and other institutions.
Organize and manage data governance at the University, and act as liaison for data governance initiatives within the UMass System. Build and foster data management and governance systems at the University that promote understanding and collaboration among the Amherst campus business units and which allow for collaboration across the UMass System.
Conduct and/or oversee in-depth analyses, using advanced statistical techniques. Use predictive modeling to conduct analyses pertaining to areas such as student persistence and success, space planning.
Promote the University’s commitment to a productive workplace environment.
Build effective partnerships throughout the University by freely sharing appropriate information and providing assistance when needed. Ensure optimum service to all internal and external partners in response to all requests for service and information. Maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
- Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
Position requires working across campuses, and occasional attendance at off-site meetings. Requires work with confidential data, such as student ID numbers, SSNs, addresses, HR data, etc.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Required to work some nights.
Required to work some weekends.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
A Master's degree in Sociology, Education, Economics, Statistics, Operations Research, or a related field. At least 5 years of progressive responsibility and professional experience in a higher education institution working with University data -- admissions, student, finance, financial aid, and others.
Experience with SAS and SPSS programming and reporting.
Ability to collaborate with senior leadership, work effectively and independently on multiple priorities with strict deliverable dates. Handle highly sensitive/confidential information.
Experience working with both business users and technical development teams.
Demonstrated ability to conceptualize and conduct complex research projects utilizing advanced statistical skills including experience developing descriptive and predictive models. Familiar with using data visualization tools (e.g. Tableau) and tool sets for data extraction, manipulation, and analysis (e.g. SQL, R, Python, SAS, SPSS).
Excellent communication skills and experience presenting findings to decision-makers.
Knowledge of the higher education policy context nationally, including data policy issues.
Excellent interpersonal, organization and time management skills, including judgment and accuracy. Proven ability to prioritize responsibilities and meet deadlines in a consistent, timely and professional manner.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
A Doctoral/Terminal degree in Sociology, Education, Economics, Statistics, Operations Research, or a related field. At least 5 years of progressive responsibility and professional experience in a higher education institution working with University data -- admissions, student, finance, financial aid, and others.
Experience at a U.S. research university.
Commensurate with experience.
Special Instructions to Applicants
Please submit a cover letter, resume and contact information for 3 professional references by November 30, 2018 for priority consideration. Applications will be accepted until the position is filled.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised: Nov 1 2018 Eastern Daylight Time