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Museum of Science Associate Director, Donor Relations and Stewardship in 1 Science Park, Massachusetts

Associate Director, Donor Relations and Stewardship

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

SUMMARY STATEMENT:

We are seeking a dynamic, driven, and passionate individual to join our team as the Associate Director of Donor Relations and Stewardship. The successful candidate will maximize the joy and impact of giving to the Museum of Science through managing all aspects of donor relations, gift recognition, and stewardship strategies. The Associate Director will lead the development and implementation of effective stewardship strategies, including conceptualizing, writing, editing, coordinating, and executing an institution-wide comprehensive donor relations and stewardship system that fosters a culture of philanthropy and sustains our mission of inspiring a lifelong love of science in everyone. This position supervises one full time Donor Relations and Stewardship Coordinator, as well as contract employees, interns and fellows as necessary.

RESPONSIBILITIES:

  • Leads the Donor Relations team in support of the overall fundraising goals of the Advancement Division with a focus on donor retention and satisfaction. Oversees the development, management, and implementation of a donor relations program to maximize the cultivation, recognition, and stewardship of all donors to the Museum of Science.

  • Develops, manages, and implements a consistent stewardship strategy for donors of all giving levels, ensuring donors are thanked and understand the impact of their support. This includes overseeing the acknowledgement/thank you operation, organizing a stewardship calendar with regular touchpoints, and managing impact reporting on endowments and restricted funds.

  • Partners with fundraising teams and individual prospect managers to create and execute individualized stewardship strategies for major donors to increase revenue for the Museum's programs.

  • Works collaboratively with Advancement Events on high-profile donor events to ensure meaningful donor experiences and personalized recognition. Tasks may include engaging featured program participants, preparing program scripts and participant remarks, and creating and/or obtaining donor awards and recognition.

  • Works collaboratively with Advancement and Finance teams to develop and assess policies and procedures for gift acceptance, acknowledgement, recognition, and stewardship that are essential across the Museum for a comprehensive donor relations program. Ensures that fresh, donor-centric content is reflected in all gift-acknowledgements and processing is timely.

  • Works with the finance team to create endowment policies, overhead requirements, and current use funding systems. Serve as content expert for the Advancement Division on gift structures, endowment management, reporting requirements, and key elements of successful gift implementation.

  • Oversee donor recognition strategy on digital and in-exhibit materials as appropriate.

  • Assume direct responsibility for Donor Relations budget, program goals, and strategic planning. Serve as the Donor Relations team representative and help to foster a joyous culture of philanthropy and donor appreciation across the Museum.

WORK SCHEDULE:

This position is hybrid, full-time, Monday-Friday, 40 hours/week.

REPORTS TO:

Interim Annual Giving and Donor Relations Senior Director

MINIMUM QUALIFICATIONS:

  • Demonstrated leadership in the field of Donor Relations, specifically in areas of gift acceptance, acknowledgement, recognition, and donor stewardship.

  • Demonstrated ability to lead and manage large scale projects independently, synthesize data, and project execution within established time constraints.

  • Proven ability to multi-task, be reliable, detail-oriented, well organized and flexible.

  • Demonstrated communication skills, both written and verbal.

  • Demonstrated responsibility for maintaining strict confidentiality and adherence to security protocols, including electronic processes.

  • Understanding of front-line fundraising and prospect management

STARTING SALARY:

Exempt (Salaried). $80,000-$90,000 based upon experience.

BENEFITS:

Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

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