MassMutual Financial Group Product Manager in Springfield, Massachusetts

Founded in 1851, MassMutual is committed to its purpose: We help people secure their future and protect the ones they love. Ranked No. 76 in the annual FORTUNE® 500 ranking (FORTUNE® Magazine, 6/15/16), MassMutual continues its long history of financial strength. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans achieve their financial goals. We continue to be recognized for our efforts to create a diverse and inclusive workplace! MassMutual is one of DiversityInc s 2016 Top 50 Companies for Diversity and ranked a 2016 Top 10 Company for Executive Women by the National Association for Female Executives. In 2015, after more than 15 years of earning a place on the Working Mother Top 100 Best Companies list, MassMutual was inducted into the Working Mother Hall of Fame. MassMutual also scored 100 percent on The Human Rights Campaign's Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016). In addition, MassMutual has been recognized as a World s Most Ethical Company by the Ethisphere Institute and 2016 Military Friendly Employer by Military Friendly. For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+ and Pinterest.

Job Details

MassMutual s Customer Experience Data Analytics team is looking for an experienced, versatile, and motivated Product Manager to drive the development and execution of enterprise business intelligence strategy. In this role, the Product Manager will have the opportunity to design and implement enterprise business intelligence tools, as well as support tactical execution on multiple strategic initiatives aimed at establishing standards and governance across a number of BI products and services.

Job Responsibilities

  • Lead development of robust enterprise BI governance framework

  • Track metrics on BI tools usage and performance

  • Establish product direction for existing products, including product extensions

  • Communicate and present product solutions to business stakeholders to ensure alignment with strategic direction and support of project integration

  • Actively engage internal business partners and external clients to encourage adoption of BI products and services

  • Conduct market and customer research in support of developing BI products and strategy roadmaps

  • Prioritize: Make tough choices, drive the roadmap

  • Evangelize, engage with, and educate technical, business, clients and leadership across the company on BI products

  • Drive the efficient gathering and detailed definition of product requirements

  • Support building of BI training and onboarding process for internal users

  • Create concise documentation materials that support the use and understanding of BI products

  • Support development and implementation of Data Analytics intake and BI support model

Basic Qualifications

  • 5 years experience

  • Bachelor s degree required

  • Authorized to work in the US with or without sponsorship

Preferred Qualifications

  • Master s degree preferred

  • Demonstrated experience with data warehousing, business intelligence and analytics application design

  • Demonstrated experience with problem solving and execution of strategic initiatives

  • Demonstrated experience with architecture and design principles for data integration, data warehousing reporting, dashboards, etc.

  • Demonstrated ability to work in ambiguous, fast-paced environments

  • Demonstrated ability to manage multiple large initiatives simultaneously

  • Project management experience

  • Strong relationship management skills

  • Excellent communications skills e.g. written and spoken

Winning Ways

Focus on the Customer: Know your customers well; add value with a sense of urgency.

Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies

Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.

Work Collaboratively: Partner with others to achieve results that leverage the right resources

Achieve Results: Focus on winning; consistently exceeds expectations, beat the competition

MassMutual Financial Group is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.