MassMutual Financial Group Employee Experience Manager in Springfield, Massachusetts01139

Founded in 1851, MassMutual is committed to its purpose: We help people secure their future and protect the ones they love.

Ranked No. 76 in the annual FORTUNEĀ® 500 ranking (FORTUNEĀ® Magazine, 6/15/16), MassMutual continues its long history of financial strength. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans achieve their financial goals. We continue to be recognized for our efforts to create a diverse and inclusive workplace! MassMutual is one of DiversityInc s 2016 Top 50 Companies for Diversity and ranked a 2016 Top 10 Company for Executive Women by the National Association for Female Executives. In 2015, after more than 15 years of earning a place on the Working Mother Top 100 Best Companies list, MassMutual was inducted into the Working Mother Hall of Fame.

MassMutual also scored 100 percent on The Human Rights Campaign's Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016). In addition, MassMutual has been recognized as a World s Most Ethical Company by the Ethisphere Institute and 2016 Military Friendly Employer by Military Friendly. For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+ and Pinterest. MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives. CRN201806


Do you want to try something new? Do you want to help build a culture and add to a legacy? Do you want the opportunity to make something better than it was when you got there? If this excites you, then you might be the Employee Experience Manager we are looking for to help create an employee experience that drives engagement, collaboration, innovation and results, and one that will attract the most talented people from anywhere to join the effort.

We are seeking a well-rounded HR professional with strong relationship-building skills to join MassMutual s Talent Team. The Employee Experience Manager will partner with various teams to provide consultation, outreach and guidance to a variety of groups and individuals.

This role will work with talent development, talent acquisition, org development, performance management, HR business partners, learning & development and employee engagement to develop solutions and provide insight, observations and context to enhance understanding of complex organizational or interpersonal issues. The individual will also be relied upon to identify and act on opportunities to improve programs, processes, communication and/or training to yield greater effectiveness and results.


  • Consulting with managers and leaders to define job-specific and role-specific skill and behavioral competencies

  • Working with Studio M and others to align branding to an employee value proposition that represents the employee experience and build the appropriate presence across the proper channels

  • Reviewing employee data relative to a group or function to gain insights into talent, and better understand things like career progression, development needs, etc.

  • Working with teams to design and implement a feedback practice for their group/project

  • Meeting with stakeholders (Talent acquisition, compensation, HR business partners and business leaders) to determine responsibilities and qualifications to develop a job description; help determine requirements, job level and compensation

  • Collaborating with others in the Talent team regarding the application and impact of talent programs

  • Collaborating with the HRIS and HR Ops teams to implement and extend HRIS functionality; provide context and input

  • Engage with new employees to discuss their experience so far and to develop relationships

  • Partnering with the learning & development team to develop and deliver employee training

  • Providing best practice guidance to functional leaders and helping them consider the implications of decisions or change


  • Bachelor s degree plus a minimum of 5 years of progressive work experience in a business environment

  • Demonstrated ability to build rapport quickly and establish productive, trust-based and effective relationships with a wide variety of individuals across diverse client groups

  • Well-honed consultative, presenting and coaching skills

  • High degree of integrity and honesty

  • Demonstrated ability to stay objective and exercise sound judgment in complex and sensitive situations

  • Diplomatic; tactful and thoughtful in interactions with others

  • Extensive working knowledge of general HR practices, programs and policies

  • Excellent working knowledge of federal and state laws and regulations governing employment policies and practices

  • Candidates must be authorized to work in the United States.


  • Effective group consensus building and influencing skills

  • Experience facilitating groups

  • Experience working within a complex, dynamic environment

  • Prior experience and/or interest in a creative and/or artisticrole

MassMutual Financial Group is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.