DST Systems Senior Product Specialist, Retirement Services in Quincy, Massachusetts

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

At DST Systems, we strive to help our clients discover opportunity through technology, strategic advisory, and business improvements. Within our Financial Servicing and Investment Management Sectors, our Retirement business is one of the largest business lines offering a broad portfolio of products and services.

People are at the core of our business. Our high-performance and customer-focused culture is fueled by people who believe that doing the right thing is the only way to do business. Our business strategy is built on defining and differentiating ourselves through the value we deliver in helping our clients stay ahead of and capitalize on ever‑changing customer, business, and regulatory change.

Role Overview

The Sr. Product Specialist will be responsible for defining, developing and enhancing DST’s TRAC retirement plan record keeping platform. This person will be a key member of the product management team with ownership of key features and enhancement initiatives within the Retirement Services TRAC product road map.

Responsibilities include conducting market and client research, defining product enhancements and contributing to the development of our product strategy and road-maps.


  • Conduct client and customer research. Understand their needs and buying behaviors. Define enhancements to address these needs. Be a strong advocate for the needs of end consumers within DST.

  • Work collaboratively with business leaders and our development organization teams to bring new features and enhancements to market.

  • Work with senior management to set and establish product strategies and roadmaps.

  • Collaborate with DST’s technology product development organization to develop and utilize modern product development processes to improve the speed and quality of our execution.

  • Utilize modern product management processes. Be a key contributor to the establishment of improved product development processes.


  • Bachelor’s degree and/or 5 plus years working experience in a product development role within a software development environment.

  • Strong expertise and knowledge of the Retirement Services Industry.

  • Experience assessing client needs and translating them into new and enhanced software features.

  • Experience working in highly regulated industries where meeting compliance requirements is mission critical to the ongoing viability of a firm.

  • Ability to adapt work style to influence change in a diverse business environment.

  • Demonstrated experience making tradeoffs between cost, schedule and functionality.

  • Strong business analysis and product design capabilities.

  • Ability to lead through influence in a matrix team environment.

  • Excellent communication skills, including ability to communicate effectively both verbally and in writing through presentations and individual discussions with all levels of the organization.



Quincy Massachusetts

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.