The Computer Merchant, Ltd. Manager, Talent and Development in North Andover, Massachusetts

Reference # : 17-01868 Title : Manager, Talent and Development Category: Recruiting & Human Resources

Location :

North Andover, MA

Position Type : Direct Placement Experience Level : 8 Years Start Date / End Date : 08/10/2017 / 08/10/2017

Description Summary:

The Manager of Talent and Development is responsible for supporting the design, planning and implementation of leadership development, succession planning and engagement strategies with the goal of driving organizational effectiveness on a global scale. The Manager of Talent and Development is also responsible for conducting training needs, assessments, and providing training solutions to include, implementation, administration, and/or design and delivery of high-quality programs that drive engagement and enablement that inform and inspire employees in support of business strategy, goals and initiatives.


Leadership Development

  • Build ongoing process that continuously enhances the knowledge and capability of key talent in order to enable them to more effectively lead the organization towards achieving strategic initiatives.

  • Design, leverage and evaluate executive leader and High Potential (HIPO) development programs.

  • Conduct individual leadership, career and talent assessments as appropriate using a variety of tools such as the Strategic Talent Review process.

  • Provide coaching and support to key leaders in the creation of robust development plans that meet succession and development needs.

  • Lead the development, implementation and evaluation of leadership and management development programs. This includes coaching leaders and top talent throughout the development cycle.

Succession Planning/Talent Review

  • Develop and administer a process which focuses on building bench strength to meet current and future business needs.

  • Develop, implement, and evaluate succession management tools and strategies to increase client's capacity to make effective talent decisions and maintain healthy talent pipelines to meet current and future business needs.

  • Build succession planning strategy for talent within critical roles.

  • Serve as a resource to recruiting and business partners in the identification of candidates for critical roles.

  • Conduct individual leadership, career and talent assessments as appropriate using a variety of tools.

  • Manage Talent Review process to evaluate leaders on performance and potential and conducts talent gap analysis against strategic business needs

Performance Management

  • Oversee the continued roll out of a consistent global performance management process that focuses employee's efforts on the achievement of business goals and attainment of requisite skills/competencies to sustain profitable growth.

  • Design and implement accountability tools for performance management process that raises the bar on performance expectations, manager capabilities, and feedback strategies

Training and Development

  • Identify or develop company-wide or individual learning initiatives that cost effectively focus employee development toward achievement of both business and personal career goals.

  • Embed a culture of development that strongly links talent management and succession planning processes.

  • Conduct training needs assessment, recommending and implementing programs to support key skill areas.

  • Leverage Kenexa LMS to roll out training to global audience

  • Develop and implement internal talent development programs.

  • Design, develop, update and deliver professional quality presentations and training material to include classroom training, workbooks, job aids, quick reference guides, webinars, videos and e-learning

  • Facilitate orientation strategies at corporate, division and functional levels

Organizational Leadership

  • Form collaborative relationships with Human Resources leaders and Business Partners in order to execute talent strategies and efforts to support the growth/strategic objectives of the company.

  • Research latest development in management, leadership and organization development areas and keep abreast to serve as a subject matter expert and consult with the organization regarding critical people issues.

  • Develop and lead the delivery of organizational assessments, engagement surveys, and support action oriented interventions that tie to organizational strategies and leadership support.

  • Develop and implement company culture development and communication programs.


8+ years of experience with a Bachelor's Degree in a related field, with a strong preference for a Master's Degree in Organizational Development or an MBA with a Human Resource concentration.


No direct reports

Experience and Required Skills

  • Minimum 8 years' experience in a global role, involving proven success in leadership development & organizational effectiveness experience including organization analytics, global program management, succession planning, training needs assessment, engagement strategies and facilitation skills.

  • Able to manage multiple disciplines including Leadership Development & Talent Management

  • Experience managing people and global projects

  • Strong organizational, communication and project management skills are required. Must be able to influence without direct authority through building effective partnerships throughout the organization.

  • Strong business and financial acumen skills.

  • Initiative and drive, with the ability to be resourceful, creative and maintain a global focus.

  • Demonstrates a sense of urgency, attention to detail and flawless execution.

  • Able to organize and analyze data

  • Global travel 25%

*Physical Requirements

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*Work Environment

  • Work in office environment

  • May occasionally be required to perform job duties outside the typical office setting.

*As required by the Americans Disabilities Act (ADA)

TCM is an EEO/Vets/Disabled Employer.