Kelly Services Consumer Affairs Specialist: Mansfield, MA in Mansfield, Massachusetts

Consumer Affairs Specialist: Mansfield, MA

Kelly Services is seeking a Consumer Affairs Specialist for one of our top clients in Mansfield, MA

As a Medical Device Reporting Specialist placed with Kelly Services you will be responsible for evaluating incoming complaint information and maintaining the electronic database.

This is a contract role is slated to go until 06/2018.


Evaluates incoming complaint information and maintains it in the electronic database. Determines reportability (MDR/AE) of complaints to FDA and other international regulatory agencies. Works closely with customers and sales representatives to respond to complaint reports. Closely monitors quality, completeness and timeliness of complaint investigations and files. Reviews, analyzes on complaint data and escalate issue and trends to Management and other departments as needed. Works with cross functional teams to ensure proper communication and evaluation/investigation of customer issues. Participates in team decision making and displays team problem solving/communication skills. Complies with all health, safety and environmental policies.

Education required/ preferred: BS in clinical/medical, engineering or science 0-2 years experience in an quality or regulatory environment Customer service, Data analysis; Basic understandings of industry practices and standards; MS Office, Written and verbal communication


Additional Information:

This is a contract role At this time the contract will be go until 06/2018 The pay for this role is $17-$21/hour

If this job description applies to your skills, experience and education, do NOT hesitate to APPLY NOW! We are not certain how long this opportunity will be available and do not want you to miss out on this fantastic opportunity.

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the Submit Resume or Apply Now button to submit your resume.

Why Kelly®? With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Category: Biotech/Clinical/R&D/Science