Dell Project / Program Manager - Partners in Hopkinton, Massachusetts

Job Description:

Responsible for the Global Services global Partner GTM strategy for all service offerings through alignment with the SDS Offer development teams. Responsible for ensuring that partners readiness is adequately prepared for field rollout and aligned to the Global Dell EMC Partner Program. Partners include those that sell EMC products and play a role in the service delivery as well as subcontractors. Utilize strong influencing skills to effectively manage relationships with partner, Global Services, Channel Sales and LOB’s.

  • Perform a detailed assessment of specific offerings to ensure a strategic fit between EMC and the partner business. Ensure resell, Competency for Delivery and Support , and other opportunities are well defined and operationally capable.

  • Identify specific enablement paths to include; prerequisites, training, and experience to develop the most qualified Partners to support their deployment efforts.

  • Drive targeted adoption campaigns in conjunction with SDS field resources to drive product and services enablement & sales.

  • Represent GSP (Global Service Partners) requirements and goals with SDS Offer Development and BU within lifecycle of the service offering.

  • Manage a global landscape of Partners to enhance Dell EMC’s capabilities for the delivery of services.

  • May be responsible for assessing partner performance and initiating recovery plans.

  • May be asked to present at Partner meetings and Executive Briefing Center visits.

  • Must be able to represent partner across all Global Services disciplines.

  • High level of business skill and acumen.

  • Effective communication, presentation, and polish

  • May manage larger/fewer strategic relationships/programs.

  • Provide organization skill/expertise beyond partner management which can be leveraged throughout Global Services for special projects, leadership.

  • Channel Sales interface.


  • Partner Readiness Management

  • Partner Adoption Campaigns

  • Partner satisfaction

  • Process management & improvements

  • Business Unit/SDS SPL, Education, SDS Field, Channel Sales interface

  • Contribute to the development of marketing collateral for specific program requirements


Technical Knowledge of product portfolio

  • Communication skills.

  • Presentation skills.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Critical Hiring Criteria:

Functional Area(s):

Professional Services



Business Unit:



US - Massachusetts - Hopkinton