International Data Group Marketing and Registration Specialist in Framingham, Massachusetts01701

IDG Enterprise Events are where busy IT executives come to learn, network and get new ideas for driving innovation and value at their ever-changing organizations. Our portfolio of multi-day national, single-day regional and vast array of custom events serve to inspire current and future leaders to move their organizations forward and lead through change.

We are looking for a Marketing/Registration Specialist to support our attendee acquisition efforts. This role is on the front lines working with our event attendee customers, both pre-event and onsite at locations around the country. You will set up registration websites for our events, check the credentials of registrants and communicate with constituents by email and phone. You’ll work in a variety of databases and software programs supporting the marketing team. Candidates must be extremely well organized, have superior customer service skills and a proven knack for learning new systems.

Responsibilities may include but are not limited to:

  • Building/maintaining registration web pages and handling customer service calls/emails

  • Vetting applicants and sending appropriate correspondence

  • Processing payments and managing databases

  • Overseeing the onsite registration process and customer service desk at select events throughout the year

  • Supporting the day to day execution of event marketing campaigns by testing and deploying emails, updating/maintaining event websites; supporting social media activities; and maintaining marketing resources

  • Scheduling and executing all pre and post show customer communications

  • Two years’ experience in a corporate or hospitality environment

  • Excellent interpersonal and communication skills

  • Superior organizational skills, ability to work independently, strong attention to detail

  • Ability to multi-task in a fast-paced environment

  • Effective PC skills (MS Word, Excel, PowerPoint) and ability to learn new software easily. Database experience preferred.

  • Travel is required – typically 10-12 times per year spread out across the country

  • HTML experience is a plus. Previous experience working with customer databases within an events environment is a major plus.

  • Bachelor’s degree

Please be sure to upload a formatted version of your resume and cover letter during the application process.

ID: 2017-1217

Unit: IDG Events

Career Level: Experienced (Non-Manager)

External Company Name: International Data Group, Inc.

External Company URL: http://www.idg.com