Staples Manager, Mid Market Strategy in Framingham, Massachusetts
Staples Business Advantage (SBA) wants to radically change the lives of our customers – specifically those ‘Pros’ who make their offices run every day. Our goal is to provide an extra set of hands to help crush the chaos of an office manager’s unpredictable work day.In short, we make it easy to run an office. We know that 5-star service comes from talented, motivated people.
The Mid-Market team is at the center of Staples’s 20/20 strategy and is instrumental to the planned sales growth among Mid-Market customers. Through a combination of digital and physical strategies, we plan to take share from the competition by relentlessly focusing on improving the lives of small and medium sized businesses. The Mid-Market is expanding and we want you to be a focal part of the growth!
Primary Duties and Responsibilities
Your primary role will be to support the SVP of the Mid-Market organization and his staff to drive the successful execution of the Staples 20/20 growth strategy. This strategy has board and CEO level visibility, and is the primary lever we will use to change the trajectory of the Staples North American business. Jointly, the SVP and his team runs inside sales, outside sales, sales strategy and execution, membership programs, and the Staples.com ecommerce site.
This support will take the form of a variety of projects and initiatives, ranging in size and scope, and all directed at making the Mid-Market team succeed. The successful candidate must be self-motivated and self-managing, eager to help, intellectually curious, a seeker of truth, insightful in thinking, exceptional in communication, and driven to succeed and grow. Expect to work with, and even for, all members of the senior team on projects. Expect the role to constantly evolve. Expect to work hard. Expect to have a lot of fun!
Some of the things you can expect to do in supporting the team:
Find answers to tough questions
Perform various analysis – ranging from financial modeling to customer survey interpretation
Spend time learning from customers, salespeople, ecommerce engineers, marketers, merchants, etc.
Assist in developing and articulating long-range plans
Develop Board/CEO presentation with the SVP of Mid-Market
Help facilitate and coordinate senior staff meetings – both regular meetings and long-range planning
Minimum 2 years in strategy role
Minimum 2 years in a senior communication-heavy role
Consulting experience preferred
Exceptional communication skills
Strong analytical background
Relevant experience in strategic problem solving
Relevant experience in senior level communications
Demonstrated track record of success and leadership
Proven ability to work with others effectively at all levels of seniority
Mastery of PowerPoint and Excel
Experience in additional analytics and business intelligence tools preferred
Can do attitude and willingness to tackle any ask
/ Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. /
Title: Manager, Mid Market Strategy
Requisition ID: 1017920