Pegasystems, Inc. Product Manager - Know Your Customer & Compliance in Cambridge, Massachusetts

Product Manager - Know Your Customer & Compliance

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Product Manager - Know Your Customer & Compliance


Application Development


US - Cambridge, MA (Global HQ)

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The Position:

This role will define the roadmap, strategy, and direction of Pega’s Know Your Customer product. The position calls for a dedicated and experienced candidate to oversee product development throughout the entire process of production. This is a unique opportunity for job seekers looking to work beyond their own team. The successful candidate must act as a liaison with other company departments, and communicate important information about the products and their development strategy to not only professionals but the public, as well.

In this role, you will:

  • Own and drive product backlog in specific Strategic Applications

  • Create clear project requirements and product specifications based on market needs and customer requirements and identify industry trends related to CRM, Industry Applications, Case Management, user experience, collaboration and enterprise application development

  • Present currently available features and product strategy to customers, partners, industry analysts, and other company departments via speaking engagements, webinars, and customer visits

  • Evaluate competitive market offerings and deliver on product differentiation, positioning, and communications

  • Research innovative approaches to solving problems while keeping up to date on technology developments

  • Liaise with the Sales, Service, Support, Partners, Marketing, Product Development and Product Management departments to ensure all steps of the process are successfully completed

Pega Offers:

  • A rapidly growing yet well-established business

  • The world’s most innovative organizations as reference-able clients

  • Analyst acclaimed technology leadership in a massive emerging market

  • The opportunity to work in an exciting and fast-paced environment essential to the core of our business

The Person:

You will have in-depth knowledge and experience in regulatory compliance in the financial services sector. You will also have experience and expertise in web technology, exposure to Product Management, and a strong understanding of software design. You will have strong organizational and communication skills, the ability to work in a fast-paced team-based environment and be comfortable managing large scale product development processes.

Qualifications will include:

  • BS degree or equivalent experience

  • Subject matter expert in KYC and Compliance due diligence in the Financial Services industry. Detailed knowledge of country and product specific rules such as Anti Money Laundering (AML) / CTF, FATCA, CRS, FINRA, MiFID II, EMIR, Dodd-Franks and suitability

  • 7 - 10 years of experience in product management, application development, or enterprise systems integration

  • Experience in industry practices as they relate to Industry Applications

  • Strong customer relations, communication, team-based, organizational, and leadership skills, and the ability to thrive in a fast-paced environment

  • Experience working in a dynamic software development environment strongly desired [CB1]Added a hyphen since we hyphenated what I believe is fast-paced in the section above

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About Pegasystems:

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. For information about benefits and culture, click here .

As an Equal Opportunity and Affirmative Action employer,

Pegasystems Inc. will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, age, genetic information,

veteran or disability status, or any other category protected by law.

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