Harvard University Museum Attendant in Cambridge, Massachusetts

42997BRAuto req ID:42997BRLocation:USA - MA - Cambridge Business Title:Museum AttendantSub-Unit:------------ Salary Grade:001Time Status:Full-time Union:07 - HU Secrty, Park & Museum Guard Basic Qualifications:Candidates MUST meet the following basic qualifications in order to be considered for this role:Minimum of three years of customer service experience required.Additional Qualifications:Ability to patrol multi-story museum building. Must be able to lift and use a fire extinguisher. Good written and oral communication skills; must be courteous and have good interpersonal skills; ability to learn and follow procedures and adapt to new procedures; attention to detail; prior security experience desirable; training in (or ability to be trained in) CPR and/or first aid desirable.Additional Information:Will be required to wear a uniform provided by the Museums.The Harvard Art Museums are open year round, so this position will be scheduled to work on some holidays.Harvard University requires pre-employment screening.Department:Security Division, Harvard Art MuseumsHourly Rate From:16.67Pre-Employment Screening:Criminal, IdentitySchedule:This is a full-time 37.5 hour per week position. The schedule is as follows: 9:15am – 5:15pm Sunday, Monday, Tuesday, Wednesday, and Saturday with Thursday and Friday off.Job Function:Museum Duties & Responsibilities:This is a Regular/Full Time position9:15am – 5:15pm Sunday, Monday, Tuesday, Wednesday, and Saturday with Thursday and Friday off.Summary: Serves as a front-line provider of customer service and museum information to the Harvard community and the visiting public. Provides support for all Harvard Art Museums Security operations including the monitoring of all museum spaces to ensure safe and reliable access and egress as well as the enforcement of museum rules and regulations.Duties and Responsibilities:• Under the direction of the Security Manager, provides protection of the visitors, staff and collections of the Harvard Art Museums.• Patrols the galleries and responds to object alarms.• Maintains surveillance of the visiting public in order to avoid damage, either intentional or accidental, to the objects within the collection and on display.• Enforces policies related to conduct of museum visitors, as directed.• Controls and monitors access and egress points of the building.• Performs the duties of escort into restricted areas of the Harvard Art Museums as directed.• Acts in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.• Completes incident reports as necessary and submits such report to the Security Manager.• Performs other related duties as assigned. • Acts as a highly visible representative of the Harvard Art Museums Security staff. Presents a professional image in accordance with established uniform and appearance standards.• Performs daily inspections of galleries, “back of the house” spaces and reports on safety issues, security issues and physical condition of the museums facilities and equipment.• Works closely with other Harvard Art Museums services and staff members to ensure the effective coordination of service efforts through the use of radio and other modes of communication.School/Unit:Harvard Art Museums EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.