Akamai Technologies, Inc. Director, Corporate Communications in Cambridge, Massachusetts

Director, Corporate Communications


Cambridge, United States


Jun 09, 2017 Post Date

009129 Requisition #


The role of Director of Employee Communications will lead strategy development, planning and facilitation of all internal communications to Akamai’s growing base of over 6,000 employees around the world.

This individual will be responsible for helping to foster Akamai’s internal brand and culture, and will be charged with tailoring communications befitting a multi-cultural, multi-language, diverse, and globally-dispersed set of employees.

Reporting to the Vice President of Corporate Communications, this role is responsible for creating a comprehensive and business-aligned communications strategy for managing and coordinating engagement and communications between Akamai executives and employees. This will include an assessment of existing internal communications practices, as well as the development and execution of a new and evolved internal communications program that can be rolled out globally. This individual will build the execution plan to foster Akamai’s culture across the employee base, driving engagement in employee events, and ensuring global consistency of employee messages across all offices.

As the Director of Employee Communications, working closely with all departments across the company including Senior Management, Human Resources, Corporate Communications, IT, Web Marketing and Creative Services, you will:

  • Assess current business objectives and how they align to employee communications

  • Create and gain acceptance on the development of a comprehensive employee communications strategy

  • Create an implementation plan for leveraging communications tools, social platforms, and consistency/process for internal message development

  • Partner with HR on communications to help drive major business transformation projects such as annual cycle programs; manager/director efficacy; employee engagement results; and diversity communications

  • Additional tactical components will include:

  • Develop and manage content for the Company’s intranet.

  • Establish the right set of social tools for employees to exchange ideas with each other, as well as with the Executive team.

  • Help to drive the agenda and production of internal quarterly All Hands meetings.

  • Work with the Akamai Communications, Marketing and Human Resources teams to ensure all relevant information is communicated internally in a timely manner.

  • Help to coordinate and manage internal meetings between executives and employees.

  • Help to establish Akamai’s community affairs function by communicating to employees on ways to get involved in their local community.

Required Education and Experience:

  • 12+ years of relevant experience and a Bachelors degree or

  • 10+ years of relevant experience and a Masters degree or

  • 7+ years of relevant experience and a PhD or

  • Equivalent professional experience

Required Skills

  • 12+ years experience in employee or internal communications at a medium to large-sized business

Background in PR, marketing, writing in the technology services industry (public company experience is preferred)

Desired Skills

  • Bachelor’s degree in communications, journalism, PR or marketing fields preferred.

  • In-depth understanding and familiarity of social media and internal communication tools.

  • Experience in writing for the marketing of high tech solutions/products.

  • Ability to work effectively on multiple projects in a fast-paced team environment.

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.