Navigant Associate Director, Revenue Cycle - Navigant Cymetrix - Remote Location in BURLINGTON, Massachusetts

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at

Navigant Cymetrix unites the strengths of four category-leading companies to address the complexities of today’s healthcare system. We design, develop and implement integrated, patient-centered solutions for sustained improvements in performance and profitability, working collaboratively across a spectrum of customers that encompasses hospitals, health systems, physician practice groups and payers.

  • Responsibility for project management, client management, solution design, and implementation and generation of engagement results

  • Working with client project leaders and effectively using change management strategies to guide the client through transformation efforts

  • Building relationships and managing client relationships while growing the NCI portfolio

  • Ability to demonstrate strong communication skills both written and oral

  • Experience with business negotiations and ability to exhibit leadership skills

  • Producing quality of methodology and engagement deliverables

  • Ability to manage risks

  • Ability to utilize creative problem solving techniques

  • Providing strategic analysis

  • Demonstration of strong facilitation skills

  • Leading client and internal teams

  • Working collaboratively within a team setting

  • Influencing a team direction

  • Understands revenue cycle technologies and associated vendors

  • Contribute to strong data analysis focused projects


  • The individual must have prior, hands-on responsibility for assessing, planning implementing and directing the transformation of key revenue cycle business processes.

  • Strong management skills, the candidate should possess a track record of successfully managing high performance, interdisciplinary teams to meet project milestones and achieving measurable performance outcomes.

  • Minimum of 10 years progressive revenue cycle experience in a provider or a large physician-practice setting

  • Experience should encompass all aspects of the revenue cycle

  • Proficient in Excel, Word, PowerPoint

  • Knowledge of EPIC, Resolute and bolt on technology

  • Excellent oral/written communications skills

  • Qualitative/quantitative analytical skills

  • Ability and willingness to travel up to 80% of the time

  • Demonstrated ability to work independently

  • Strong project management experience

  • Bachelor’s Degree


  • Revenue Cycle consulting experience

  • Experience with consolidated services, including revenue cycle, call centers and other corporate services in healthcare or other industries

  • Master’s degree, MHA or MBA

  • Revenue Cycle Certification: Certified Healthcare Financial Professional, Certified Healthcare Access

  • Manager, Registered Health Information Administrator

  • Strong conceptual, as well as quantitative and qualitative analytical skills

  • Work as a member of a team as well as be a self-motivator with ability to work independently

  • Constantly operates a computer and other office equipment to coordinate work

  • Frequently travels by airplane, train or car as necessary to perform work at another location

  • Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data

  • Generally works in an office environment

Navigant Cymetrix is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information or any other basis protected by law, ordinance, or regulation.

Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.