Fidelity Investments Vice President, Business Intelligence in Boston, Massachusetts

Build and direct a global shared service capability responsible for delivering actionable intelligence, transformative insights, and effective control to Workplace Solutions businesses and clients. Play a key role in building a new analytics capability that will increase the business’s ability to operate and compete on information.

The Expertise *We Are Looking For*

  • Bachelors or equivalent with 12-15 years of experience or Masters with 10-12 years of experience; academic background in statistics, applied mathematics, computer science, engineering, finance, economics, or related discipline preferred

  • Experience leading shared services capabilities and/or project-based service functions; strong knowledge of the application of analytics to address business problems

The Purpose of Your Role**

As a member of the Workplace Solutions Analytics Senior Leadership Team, you will be responsible for building and leading a business intelligence capability to service the growing analytic needs of a multi-billion dollar organization. In this role, you will be accountable for improving business line decisions across a broad range of KPIs and presenting findings that enable leaders to make evidence-based decisions. In addition, you will lead the implementation and management of a standardized operating framework that will enable the Workplace Solutions Analytics function to deliver consistently high-quality insights and data products, at increasing levels of scale and satisfaction. This role reports directly to the Head of Workplace Solutions Analytics.

The Skills You Bring**

  • You have a passion for leveraging data to drive better business decision-making through statistical, econometric modeling, and technological techniques

  • You have experience leading shared services capabilities across large, complex organizations and a demonstrated ability to effectively collaborate across a broad range of stakeholders

  • You have experience building high-performing and engaging environments within which associates can contribute, develop, and pursue career aspirations

  • You bring strong capabilities in key skill areas

  • Deep understanding of analytical techniques and how they can be applied to address particular problem characteristics

  • Strong analytical and problem-solving skills, particularly in the areas of strategy development, business analysis, risks and opportunity assessment

  • Working knowledge of analytic technologies (e.g., SAS, SQL, R, Python, BRIO, Tableau, Adobe Analytics, etc.)

  • Strong operations management skills applied to service organizations, along with a demonstrated ability to lead global teams

  • Deep understanding of project portfolio management frameworks, approaches, and tools

  • Effective communication across multiple organizational levels, with a focus on “telling stories” with data

  • An adept influencer, you are able to work with business leaders to prioritize needs in a way that drives the greatest value for Workplace Solutions

  • You have experience leading organizations through transitions, as well as periods of significant demand or capability growth

  • You are a strategic thinker who can develop and implement actionable strategies for both your function, as well as the broader WS Analytics group

The Value You Deliver**

  • Building and lead a shared service capability to efficiently and effectively deliver business intelligence across Fidelity’s Workplace Solutions business

  • Ensuring resources are aligned and driving clear measurable value against the highest priorities of the Workplace Solutions business

  • Establishing and direct operational routines with clear measures to ensure that the Workplace Solutions Analytics function is driving continuously increasing levels of value, scale, satisfaction, and innovation

  • Playing a leading role in creating an engaging and fulfilling work environment in which analytics associates can develop and pursue their career aspirations

How Your Work Impacts the Organization**

Workplace Solutions Analytics is the shared service capability responsible for developing and deploying analytic solutions to drive actionable intelligence, transformative insights, automation, and effective control in support of Workplace Solutions business units, clients, and Fidelity.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

/Fidelity Investments is an equal opportunity employer./

Job: *Business Analysis/Project Management

Title: Vice President, Business Intelligence

Location: MA-Boston

Requisition ID: 1708331

Other Locations: US-TX-Westlake, US-UT-Salt Lake City, US-NH-Merrimack, US-NC-Raleigh, US-NM-Albuquerque, US-RI-Smithfield, US-KY-Covington