Oracle Sr Practice Director - Advertising, Media and Publishing Vertical - NetSuite Professional Services in Boston, Massachusetts

Sr Practice Director - Advertising, Media and Publishing Vertical - NetSuite Professional Services

Preferred Qualifications

Why Oracle NetSuite?

One word - transformation .

At Oracle NetSuite, we believe the cloud is here to stay and so do

our 20,000 customers. We believe businesses should not be bogged down by

the overhead of bulky data centers and expensive personnel to run it

all. Businesses need to be lean, efficient and agile. Oracle NetSuite

is literally transforming business around the globe by providing a cloud-based,

unified system that delivers unprecedented capabilities to drive business

forward. Founded in 1998 as THE cloud ERP pioneer, the NetSuite Oracle

business unit has transformed the business operations of our customers without

the high costs and inefficiency of on-premise systems.

Transform your career at Oracle NetSuite

At Oracle NetSuite we work hard and we work smart. We hire

fierce competitors. We hire individuals that are fearless trail blazers. Oracle

NetSuite employees take the hill, we prefer action over inaction, we are

tireless in our mission and we pause only to celebrate our success. And

we DO celebrate, because if you don’t have fun along the way, then what’s the

point?

Oracle NetSuite is transforming how its customers do

business. If you want to transform your career, apply.

Summary:

The Sr Practice Director, Vertical Lead - Advertising, Media and PublishingVertical (AMP) has the primary responsibility to lead and build a world

class Advertising, Media, and Publishing practice for the company’s premier

business unit. This involves driving

customer success and retention leading to top line growth, client referenceability,

and profit.

Responsibilities include:

  • Oversee responsibility and provide leadership

for a professional services team of 50 individuals that is growing well in

excess of 30% annually.

  • Responsible for providing vertical leadership

and direction to the implementation and integration teams responsible for

initial implementation and ongoing professional services delivery of all

NetSuite products for customers and clients in the Advertising, Media, and

Publishing industries

  • Provide day-to-day leadership to Professional

Services managers by optimizing processes related to project staffing,

assessing and developing consultant skills, and managing client escalations

  • Responsible for

revenue attainment (through billable hours) and maximizing professional service

profitability through accurate forecasting and effective management of the cost

center.

  • Develop and drive strategic and operational

plans for the vertical through effective planning, communication and team

leadership.

  • Partner with sales management to ensure

successful sale and delivery of professional services in addition to providing

high level consultation in support of sales opportunities.

  • Develop relationships with customers to

ensure high levels of customer satisfaction with the delivery of professional

services.

  • Drive the continuous evolution of

Professional Services through incorporation of best practices, consistent, high

quality and repeatable solutions, and by building of strong professional

services team and brand.

  • Serve as an industry luminary in the

Advertising, Media, and Publishing space by participating in various industry

forums, panels, tech talks, etc… to highlight and promote the use of NetSuite

products and solutions

Preferred Qualifications/Skillsinclude:

  • 12

years of overall relevant professional experience and demonstrated success in

building and running a professional services function, including significant experience

in application solution consulting leadership roles, and ideally with large consulting

and/or software providers.

  • Specific

experience consulting to and/or working within Advertising, Media and/or

Publishing line of business enterprise scale organizations.

  • A charismatic

leader who has managed teams of at least 50 people generating in excess of $15M

in annual revenue.

  • Strong

background in mid-market and enterprise-level Solution Delivery and Project

Management, including experience developing work-breakdown structures and

project plans.

  • Experience

with a Big 4 consulting firm, leading systems integrator, or the professional

services practice of a leading software firm is of primary interest.

  • Demonstrated

experience in translating customer business requirements into workable software

solutions

  • Someone

very comfortable working closely with the sales team and helping to close

deals. Must have the skills to build a

business and advise the team on improving delivery but with an emphasis on

sales.

  • Demonstrated

success as a customer facing executive

  • A

proven track record of delivering services to complex enterprises ranging Fortune

500 through to early-stage startups.

  • Demonstrated

success in driving a very high level of customer standards with impeccable

attention to detail and support metrics.

  • A track

record of enabling and developing the skills and careers of direct reports.

  • Proven

customer engagement skills and track record of delivering, deploying and

implementing large enterprise SaaS or cloud-based technologies.

  • Strong

application solution experience – ideally with ERP, CRM or similar scale

solution. NetSuite and/or Oracle

platform is a plus, however competitive solutions will be considered (e.g.

Dynamics/Great Plains, JD Edwards, SalesForce.com, SAP, PeopleSoft).

  • Exceptional

verbal and written communication skills.

  • Bachelor

and/or Master degree in a technical or business discipline.

  • Formal

Project Management methods training is a plus.

Detailed Description and Job Requirements

This senior director position is responsible for an increasingly diverse practice based upon complexity of the customers, the solutions, and the dollar value of the practice. Directs business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Accountable for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.

Accountable for operational/financial metrics and overall business results of practice. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Actively develops new approaches and opportunities for expanding customer base. Creates and implements operational processes to drive consistency and support achievement of practice business strategy. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with other lines of business which may include Product Development, Product Marketing, Support, Consulting Sales, and License Sales. Interacts with executive levels both internal and external regarding matters that influence policies and strategies. Assesses and manages business risk in pursuit of overall business goals. Accountable for managing and growing a substantive revenue stream and customer base. Manages and leads through management team and/or senior level individual contributors. Resolves staffing issues for very complex engagements. Identifies, leads, or oversees the development of customer-facing business solutions and offerings that have an impact on the market. May serve as advisor or project sponsor role for complex engagements.

Directs and ensures the implementation of operational policies through subordinate managers Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Bachelor

  • s Degree in Computer Sciences or Business or equivalent. Balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience. Has 4 years of consulting services senior management experience with P and L responsibility and at least 10-15 years consulting or industry experience. 12 years of experience relevant to this position including 4 years of consulting management experience with financial management responsibility. Direct line Management experience including project, people, customer, financial management preferred. Second-level Management experience preferred; proficient at managing managers and large teams. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. Ability to travel as necessary.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: Consulting

Location: US-New York

Other Locations: US-IL,Illinois-Chicago, US-MA,Mass-Boston, US-CA,California-San Mateo, US-CO,Colorado-Denver, US-TX,Texas-Austin, United States

Job Type: Regular Employee Hire

Organization: Oracle