Liberty Mutual Senior Product Designer in Boston, Massachusetts
Sr. Product Designer
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will revolutionize how people experience insurance. If you’re an innovative thought leader who wants to use modern, open technologies and frameworks to develop products that positively impact people, then join our team and let’s build something great together.
Right now, our hiring team is in pursuit of a Senior Product Designer who, under minimal direction , will create user-centered design solutions that feature ease of use, employ best-in-class interaction design, and optimize the user experience. The Senior Product Designer will work with business, technical, and product leads to understand the business vision, objectives and transformation plans to help identify opportunities for competitive advantage.
You could be a great fit for this role if you are:
An Experience Innovator: Y ou will work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes.
A Visual Craftsman: You will create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product. You will ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience.
A Customer Advocate: You will help identify user research needs and participate in immersive user research, concept testing, and usability testing. You will help facilitate the discovery process to ensure that both problem statements and solution ideas are driven from customer insights. You will continuously seek and integrate user feedback and test results to optimize solutions.
A Key Influencer: You will partner with product, business and engineering teams to plan and develop effective customer experiences. You will draw on your mastery of user-centered design methodologies to influence product teams and arrive at the solution that best meets the needs of our customers.
A Big-Picture Strategist: You will collaborate across multiple teams to ensure continuity across all customer touch points. You will integrate multiple considerations including business goals, interaction best practices, brand standards, and technology constraints.
This role might be for you if you have:
Bachelor’s degree or equivalent experience and 7 years of experience in a related field.
Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup.
Familiarity with the following core disciplines, with demonstrated expertise in at least two and familiarity with two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design.
Exceptional written and oral communication skills.
Proven ability to present projects and status reports to senior management.
Strong organization and analytic thinking skills, with ability to translate moderately complex content into user scenarios, flows and diagrams. Proven track record of collaborating effectively with cross-functional teams.
We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:
Career development, programs and classes
Diversity & Inclusion programs
Philanthropic giving and volunteer opportunities
College Savings Plan
Liberty Mutual was named as a ‘2016 Great Place to Work’ by Great Place to Work US.
For more info about our benefits, check out: https://www.libertymutualgroup.com/careers/working-here/benefits .
Job: *Digital Customer Experience
Title: Senior Product Designer
Requisition ID: 88527