Oracle Senior Practice Director - Retail Vertical - NetSuite Professional Services in Boston, Massachusetts
Senior Practice Director - Retail Vertical - NetSuite Professional Services
Preferred Qualifications/Skills include:
years of overall relevant professional experience and demonstrated success in
building and running a professional services function, including significant
experience in application solution consulting leadership roles, and ideally
with large consulting and/or software providers.
experience consulting to and/or working within Retail line of business
enterprise scale organizations.
charismatic leader who has managed teams of at least 75 people generating in
excess of $20M in annual revenue.
background in mid-market and enterprise-level Solution Delivery and Project
Management, including experience developing work-breakdown structures and
with a Big 4 consulting firm, leading systems integrator, or the professional
services practice of a leading software firm is of primary interest.
experience in translating customer business requirements into workable software
very comfortable working closely with the sales team and helping to close
deals. Must have the skills to build a business and advise the team on
improving delivery but with an emphasis on sales.
success as a customer facing executive
proven track record of delivering services to complex enterprises ranging
Fortune 500 through to early-stage startups.
success in driving a very high level of customer standards with impeccable
attention to detail and support metrics.
track record of enabling and developing the skills and careers of direct
customer engagement skills and track record of delivering, deploying and
implementing large enterprise SaaS or cloud-based technologies.
application solution experience – ideally with ERP, CRM or similar scale
solution. NetSuite and/or Oracle platform is a plus, however competitive
solutions will be considered (e.g. Dynamics/Great Plains, JD Edwards,
SalesForce.com, SAP, PeopleSoft, Infor).
verbal and written communication skills.
and/or Master degree in a technical or business discipline.
Project Management methods training is a plus.
Detailed Description and Job Requirements
This senior director position is responsible for an increasingly diverse practice based upon complexity of the customers, the solutions, and the dollar value of the practice. Directs business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Accountable for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.
Accountable for operational/financial metrics and overall business results of practice. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Actively develops new approaches and opportunities for expanding customer base. Creates and implements operational processes to drive consistency and support achievement of practice business strategy. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with other lines of business which may include Product Development, Product Marketing, Support, Consulting Sales, and License Sales. Interacts with executive levels both internal and external regarding matters that influence policies and strategies. Assesses and manages business risk in pursuit of overall business goals. Accountable for managing and growing a substantive revenue stream and customer base. Manages and leads through management team and/or senior level individual contributors. Resolves staffing issues for very complex engagements. Identifies, leads, or oversees the development of customer-facing business solutions and offerings that have an impact on the market. May serve as advisor or project sponsor role for complex engagements.
Directs and ensures the implementation of operational policies through subordinate managers Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Bachelor
- s Degree in Computer Sciences or Business or equivalent. Balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience. Has 4 years of consulting services senior management experience with P and L responsibility and at least 10-15 years consulting or industry experience. 12 years of experience relevant to this position including 4 years of consulting management experience with financial management responsibility. Direct line Management experience including project, people, customer, financial management preferred. Second-level Management experience preferred; proficient at managing managers and large teams. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. Ability to travel as necessary.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Other Locations: US-IL,Illinois-Chicago, US-MA,Mass-Boston, US-CA,California-San Mateo, US-TX,Texas-Austin, US-NY,New York-New York
Job Type: Regular Employee Hire