Sodexo Operations LLC Senior Director of Marketing - Global Airline Lounges in Boston, Massachusetts

Unit Description

The Sky is the Limit.

Sodexo is a market leader in delivering best-in-class services to passengers traveling through major airport hubs with global airlines.Partnering with our clients, we design and deliver services which improve the quality of life of our consumers and help our clients optimize their lounges in terms of guest experiences and performance. Today we operate approximately 164 lounges worldwide.

We are currently seeking a Senior Director of Marekting who will lead our strategy as we continue to build our global airline lounges offer portfolio to meet the needs of our clients and consumers.

More specifically, this position will:

  • Collaborate with the global marketing team to develop our global offer portfolio defining and delivering the digital transformation and innovation programs relevant to the global airline lounges business.

  • Support the collection, production and analysis of global client and consumer data & knowledge to create actionable insights.

  • Play a critical role in the deployment of our offers into region as well as providing support in the business development process.

  • Develop and deliver a best in class consumer experience driving value for our clients and improving the quality of life of our consumers and employees.

Are you the One?

Our selected candidate will havedemonstrated success in both B2B and B2C marketing within a multi-site organization and complex contract settings. In addition, this position will require the ability to work at both a strategic and tactical level with the ability to successfully lead and motivate a team within a highly collaborative environment utilizing exceptional communication and influencing skills. Conversational ability or Fluency in French is desirable.

Location and Travel

The selected candidate may reside anywhere within the U.S. near a major airport.This position will require approximately 50% travel (domestic and international).

Sound like the opportunity you’ve been waiting for? Apply TODAY ! We look forward to hearing from you.

Position Summary

Develops offers in line with our offer development process in order to build a global portfolio – actively driving the consumer experience in our airline lounges and improving their quality of life. Responsible for the collection, production & analysis of Client & Consumer data & knowledge, working with Global leadership to deliver actionable insights. Plays a critical role in the deployment of the services we provide within the regions, supporting the regional teams (operations & sales) and on-site as part of the offer-based solutions design & mobilization. Contributes to the education of the different sub-segment teams in understanding the concept of value creation and the relevance of our positioning on Quality of Life.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree

Basic Management Experience - 10 years

Basic Functional Experience - 10 years of experience in retail, marketing, or operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 64825



US-CA-Los Angeles



US-DC-Washington D.C

Relocation No

Category Marketing

Type Full-Time