Randstad Program Manager in Boston, Massachusetts
salary:$65,000 - $75,000 per year
date posted:Friday, June 9, 2017
Program Manager/Client Services
Boston, MA (seaport)
Randstad is working with an electronics manufacturing company in the area to fill a Program Manager role. This position will play an integral role in the order process, and work directly assisting the Director of Sales and Marketing. This person will be spearheading client communication, ensuring that all stakeholders, both internal and external, are kept apprised of the order status. These are high quality, low volume electronic devices that require attention, and even oftentimes an extended manufacturing process. The ideal candidate will have industry relevant experience, be able to work quickly under pressure, and also have a hard-working, thick-skinned personality.
Duties and Responsibilities:
-Communicate effectively with customer and clients regarding order status
-Make any adjustments to orders, whether in the manufacturing, delivery, or other areas of the process
-Handle interdepartmental communication; work with materials, shipping, manufacturing, assisting in managing the projects/products are completed accordingly
-Present the company professionally at all times, upholding values and ensuring customer satisfaction is met
-Accurately note everything in the CRM, database, and keep close track of orders
Working hours: Monday - Friday
-Bachelor's Degree preferred
-Experience working with client relations in a professional environment (3+ years)
-Industry relevant experience - electronics, tech, manufacturing (3+ years)
-Attention to detail
-Proven ability to work under pressure and manage multiple priorities
-Thick-skin - ability to take criticism
If you are interested in this role, please respond to this email with your most recently updated resume, or send your resume to firstname.lastname@example.org.
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