Liberty Mutual Manager, Marketing Operations in Boston, Massachusetts

  • Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! *

The Manager of Marketing Operations oversees team responsible for marketing operations, training and new product marketing for US Consumer Markets (Liberty and Safeco). Works with partners across US Consumer Markets (USCM) to develop and drive the brand strategy and major marketing objectives that support strategic business results.


  • Manages the development and delivery of new product marketing programs.

  • Supports Product, Innovation and Claims on the development and commercialization of new products.

  • Drives actions to deliver unaided awareness, consideration, and sales objectives for new products.

  • Oversees marketing operations such as image/messaging storage, legal review process, message glossary and business continuity.

  • Ensures the USCM Marketing workforce has the requisite skills, capabilities and technical knowledge critical to meeting strategic business objectives.

  • Develops and delivers world class marketing training and rotational development programs.

  • Manages, develops and retains an engaged, high performing and best in class team.

  • Evaluates employee performance and provides coaching feedback. Defines individual objectives and development plans that align with business goals. Identifies and helps recruit a pipeline of talent.

  • Qualifications: *

  • Advanced knowledge of instructional design and marketing practices, theories and programs.

  • Proven ability to effectively influence at all levels of the organization.

  • Must possess strong analytical, strategic, project management, decision-making and problem-solving skills.

  • Strong communication and interpersonal skills.

  • Knowledge and experience as normally acquired through a Bachelor's Degree and 10 - 15 years of related experience.

  • MBA and marketing and communications background highly preferred.

  • Benefits: *

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan

  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Accidental death & dismemberment insurance


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Marketing & Communications

Title: Manager, Marketing Operations

Location: MA-Boston

Requisition ID: 86552