Accenture Fjord Design Director - New York in Boston, Massachusetts

Title: Fjord Design Director - New York Location: USA-Northeast Job Number: 00422871

Fjord is a design and innovation consultancy, acquired by Accenture Interactive in 2013. We create useful, effective, and desirable digital services that people love. We help the world's leading businesses make complex systems simple and elegant with the power of design. Founded in 2001, Fjord employs a diverse group of over 800 design experts in twenty-two global creative hubs.

Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. Fjord is all about an open collaborative approach and we think it is the key enabler for us to deliver innovative, ground-breaking work.

Design Director @ Fjord


Collaborate with the Resourcing Lead and other Directors to structure project work, plan and execute client proposals and pitches, and take responsibility for quality of service design and successful delivery of service design work. Lead the early stages of approach and proposal creation, such as leading brainstorms or user-focused offerings. Consistently demonstrate unconventional and brilliant thinking. Introduce alternative approaches and methods. Provide and readily receive ‘critical’ feedback. Convert feedback and relish balancing multiple, sometimes conflicting, inputs when arriving at a final design. Oversee:

Digital brand definition / expression Information architecture, interface/interaction design. Visual Design Language Asset production Production Guides Prototyping & Development support OTHER REQUIREMENTS

Client Facing

Quickly establish relationships with key stakeholders clients. Articulate the story and vision effectively with client and key stakeholders and to act as primary contact when independently leading projects. Proactively manage changes in project scope, identify potential crises, and consider contingency plans. Spot new business opportunities. Team Facing

Effectively and rapidly define and communicate project expectations to team members. Lead and coordinate the work of a project team either independently or in conjunction with the Group Design Director. Manage and maintain team motivation and morale. Set and continually manage project expectations with team members and other stakeholders. Engage with and direct freelancers and staff from other Fjord offices enlisted to support the project team, as and when required. Identify and resolve or escalate issues and conflicts within the project team. Engage and partner with external experts and service providers, as and when required. Qualifications: QUALIFICATIONS

Minimum 10 years' relevant industry experience. PREFEERED QUALIFICATIONS

In possession of a relevant degree or professional qualification(s). Prior experience designing applications, experiences, websites, products and services that balance user needs, commercial interests and technological constraints. Proficient in relevant software packages and service design methods. The Design Director has an in-depth knowledge and experience of product and service design, complex experience ecosystems coupled with strong design strategy acumen, and a deep knowledge of delivery platforms, cutting edge technology developments and the marketplace. The Design Director has a key role in ensuring the highest level of innovation and creativity for the concepts and user interfaces created. Good understanding of visual design, interaction design and various technology platforms. Lead experience design projects and pitches as well as provide inspiring and credible direction to other designers. They can interpret client and consumer needs, effectively communicate and present design concepts and possess a good commercial awareness. Able to multi-task and perform well under pressure. Careful attention to detail. Able to work independently and identify and solve problems effectively and efficiently. Able to function, adapt and succeed in a constantly changing environment. Proactive, self-sufficient and professional, with strong organizational, time management and communication skills. Passionate and enthusiastic about excellence. Able to demonstrate excellent verbal and written English. Able to demonstrate initiative. Willingness to travel Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women. Job: Design