Massachusetts Creative Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

The Director of Sales & Marketing AI/Advanced Analytics will lead a team of Data Scientists and Data Engineers / Machine Learning Engineers to ideate, design, develop and implement AI/Advanced Analytics solutions to achieve desirable business result. As leader of the team, this role would closely work with Sales & Distribution leaders, Sales & Distribution Analytics & Reporting, Marketing leaders, as well as IT partners to strategize and execute AI/Advanced Analytics applications. It’s a unique position to bring innovative ideas (such as Gen-AI solutions) to live and have business impact directly with sound architecture, effective MLOps/LLMOps processes and comprehensive controls.

Responsibilities

• Lead and manage a team of Data Scientist and ML Engineers, in collaboration with IT, architects, platform engineers and Data Office, to develop and implement Generative AI / AI / Advanced Analytics solutions to solve complex business problems and deliver business value.

• Closely collaborate with business leaders (sales management team, marketing management team) to understand business need, provide feasible AI solutions and drive progress on projects with end solution and business value in mind.

• Provide technical guidance, mentorship, and problem-solving support to project teams to ensure successful execution of projects.

• Stay up-to-date with the latest advancements in AI technologies and methodologies, and evaluate their potential applications to improve our AI engineering processes.

• Drive the adoption of ML Ops practices within the GenAI engineering team, ensuring efficient and reliable deployment of GenAI solutions.

• Foster a culture of innovation, collaboration, and continuous learning within the GenAI engineering team.

• Manage AI solutions and deployment with systematic approach which allow implementation at-scale and conduct responsible AI practices.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Graduate degree in Computer Science, Maths, Statistics, Engineering, or a related field. Experience in Sales and Marketing, Finance industry is preferred.

• Experience in leading and managing a team of Data Scientist and ML engineers, recruiting, developing and mentoring talent.

• Strong communication, business acumen and leadership skills, with the ability to effectively collaborate with multi-functional teams and partners.

• Experience in implementing and productionizing ML projects end-to-end including MLOps and Model Marketplaces.

• Experience with leading GenAI/ ML Solution Pods for production ready AI applications.

• Experience with scaled up release management for AI applications.

• Experience with building microservice based architecture for AI/GenAI solutions.

• Experience in working with large-scale data sources in complex environments, and implementing scalable and efficient data processing pipelines.

• Expert knowledge in cloud platforms, especially Azure, in the context of AI/GenAI solution development and deployment, and common tools in data science.

• Solid understanding of AI /Gen AI models and algorithms, and their applications in solving complex business problems.

• Highly self-motivated and quick-learning capability.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$120,610.00 USD - $223,990.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)