Liberty Mutual Consultant, Advanced Analytics - Strategic Revenue Generation in Boston, Massachusetts

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!

Do you want to work cross-functionally in a dynamic, creative, and high energy environment to accelerate growth of an emerging part of U.S. Consumer Markets? If so, join our team!

As a member of the Strategic Revenue Generation team you will lead high priority initiatives generating nontraditional revenue (NTR) within our Distribution Sales & Service Organizations.

This new position is focused on:

  • Leading strategy and analytics for a call center operation, including the delivery of analytical assessments and strategic recommendations

  • Informing and leading execution of the strategic and operational roadmap including establishing foundational capabilities required for long-term success and driving priority issues to resolution

  • Leading analytics of policy production and our book of business across channels

You will collaborate with stakeholders and partners across departments, present findings, and utilize the power of data to help inform our future direction. This is an opportunity to gain exposure across USCM while taking a leadership position on high-visibility initiatives delivering measurable value.

Responsibilities:

  • Conduct a range of strategic and operational analyses including opportunity identification & evaluation and recommendation of operational improvements

  • Lead the development, monitoring, and optimization of KPIs from design through implementation including reporting and diagnostics

  • Collaborate with cross-functional project leaders to develop implementation strategies, coordinate work streams, and develop sustainable processes and support infrastructure

  • Make data-driven recommendations to advance projects from ideation and strategy through test & learn, implementation, and optimization

  • Identify risks and constraints throughout project lifecycle and propose solutions

Qualifications:

  • Bachelor’s degree – math, economics, science, or business concentration preferred

  • 4-10 years’ experience in analytical, project management and/or consulting roles

  • Strong analytical, problem solving, and communication skills

  • Must demonstrate intellectual curiosity and comfort navigating ambiguity

  • Must be organized and have ability to manage multiple competing priorities

  • Ability to draw conclusions from imperfect and disparate datasets

  • Familiarity with Microsoft PowerPoint and Excel; SAS or other database experience

Benefits:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan

  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Accidental death & dismemberment insurance

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Strategy & Planning

Title: Consultant, Advanced Analytics - Strategic Revenue Generation

Location: MA-Boston

Requisition ID: 87795