Oracle Business Process Director in Bedford, Massachusetts

Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.

Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function.

Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations is important. Strong written and verbal communication skills. Attention to detail and ability to multitask. Ability to travel as needed. Demonstrated leaderships skills. BA/BS degree or equivalent. Advanced degree desirable.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

SuiteSuccess- LATAM Director,Strategic Initiatives//



Role Summary:

The LATAMDirector, Strategic Initiatives will be primarily work on managing the deliveryof a new methodology (SuiteSuccess) to the Latin American region. This methodology is how Oracle NetSuite leadsour customers through their customer journey. It encompasses working closely with the Product team to ensure the in-regionrequirements are represented in the product or the product roadmap, thebuilding out of Oracle NetSuite Leading practices for local requirements, leadingour customers through the journey of their software purchase throughrealization of their initial goals and guidance as they continue to Partner andgrow with our company all while ensuring the highest degree of customersatisfaction.

The LATAMDirector is part of the SuiteSuccess team and is primarily responsible for leadingthe International rollout working closely with in-country roll-out teams and a US-basedSuiteSuccess team who will provide overall program management. It is expectedthat delivery of SuiteSuccess will be done rapidly. The LATAM Director will develop the strategyand rollout plan for International markets.

KeyResponsibilities:


-[if !supportLists]-> -[endif]->Lead process improvement initiatives through the disciplinesof measurements, accountability, analysis and discussion of processalternatives in order to arrive at best practices

-[if !supportLists]-> -[endif]->Brings expertise or identifies subject matter experts insupport of multi-functional efforts

-[if !supportLists]-> -[endif]->Provide strategic direction to initiate prioritization,integration and resource application

-[if !supportLists]-> -[endif]->Facilitate resolution of issues and roadblocks. Critical to be the person that makes thingshappen

-[if !supportLists]-> -[endif]->Lead the Sales Enablement efforts in a train the trainermanner with the NS enablement team

-[if !supportLists]-> -[endif]->Work with Sales, Solution Consulting, Professional Servicesand other functions to ensure successful adoption ofSuiteSuccess. Ensure an appropriatelevel of monitoring and analysis highlighting and resolving issues.

-[if !supportLists]-> -[endif]->Customer Satisfaction - AllSuiteSuccesscustomers need to be reference customers and have a highdegree of customer satisfaction. Ultimatelythis is how success of this project will be determined. Critical to make sure all resources arealigned to this goal

Qualifications/Skills/Experience:

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-[endif]->

-[if !supportLists]-> -[endif]->Successful track record within OracleNetSuite in either the Sales or Professional Services organization

-[if !supportLists]-> -[endif]->Strong background in leading teamsand executing on projects

-[if !supportLists]-> -[endif]->Experience in International marketsto lead the effort across those geographies

-[if !supportLists]-> -[endif]->Experience with software in anASP/SaaS environment, financial accounting, customer management, and sales.

Travel:

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The position is expected to travel 30%.

Job: *Business Operations

Organization: *Oracle

Title: Business Process Director

Location: United States

Requisition ID: 1700151S